Amber Wyatt
Sevierville,TN
Summary
Detail-oriented Retail Associate experienced in cash handling and payment processing, achieving operational efficiency through accuracy in register operations and effective customer service. Managed customer interactions by addressing inquiries and ensuring positive shopping experiences, while maintaining organized checkout areas and resolving conflicts professionally.
Overview
8
8
years of professional experience
Work History
Cashier
Christmas Place
Sevierville, Tennessee
07.2026 - Current
- Handled cash, card, and gift card payments with careful register accuracy.
- Processed customer transactions for holiday decor and gift purchases at festive retail counter.
- Greeted shoppers and provided information about Christmas ornaments, lights, and seasonal items to enhance customer experience.
- Restocked checkout supplies to ensure availability for customers. and kept counter area clean and organized.
Cashier
Pepper Palace
Sevierville, TN
01.2025 - 06.2026
- Handled cash, card, and gift card payments with careful register accuracy.
- Processed customer transactions.
- Provided friendly assistance to customers. and answered questions about the factory.
- Balanced register drawer and verified payment totals during shift changes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Greeted shoppers and answered questions about the factory.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved employee concerns and workplace issues for employer
- Prepared reports and updates for employer leadership
- Ensured quality and consistency of completed work. to verify consistency, quality, and conformance.
Front of house /cook
Dig’n zone
Sevierville, TN
05.2023 - 09.2024
- Cooked entrees following Dig'n zone recipes and portion standards
- Prepared menu items for Dig'n zone kitchen service
- Monitored food temperatures and held items safely during service
- Set up cooking stations with ingredients, tools, and supplies
- Cleaned grills, pans, and prep areas after rush periods
- Restocked coolers, dry storage, and line ingredients throughout shifts
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped and labeled food items for proper storage and safety.
Photographer
Island
Pigeon Forge, Tennessee
02.2022 - 12.2022
- Directed studio and location shoots for Island creative projects.
- Captured brand photography for Island marketing campaigns and digital channels.
- Selected lighting, lenses, and composition for Island photo sessions.
- Managed photo equipment, props, and shoot setups for Island productions.
- Set up lights, backdrops, and props for shoots and events.
- Organized image files, metadata, and delivery folders for Island archives.
- Deliver quality products within deadlines established by clientele.
Waitress
TGI Fridays
Sevierville, TN
12.2018 - 11.2022
- Greeted guests with upbeat service in busy TGI Fridays dining room.
- Checked guest satisfaction and responded to requests quickly.
- Took accurate food and drink orders using a point-of-sale system.
- Took accurate food and drink orders using point-of-sale system.
- Presented Friday's menu specials and answered ingredient questions.
- Processed payments and balanced checks at the table side.
- Developed positive relationships with regular customers through friendly conversation.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Monitored beverage levels and replenished supplies proactively.
- Utilized the POS system to total meal costs and add taxes for final bill calculation.
Education
Pigeon Forge High School
Sevierville, TNSkills
- Point of sale
- POS system operations
- Payment processing
- Cash handling
- Cash drawer control
- Register balancing
- Order taking
- Order verification
- Customer service
- Retail operations
- Supply restocking
- Hospitality and accommodation
- Attention to detail
- Conflict resolution
- Effective communication
- Problem solving
- Team collaboration
- Decision making aptitude
- Dependability
- Product knowledge
- Loyalty program promotion
- Shift procedures
- Liquor law compliance
- POS system operations
- Hospitality and accommodation
References
References available upon request.
Timeline
Cashier
Christmas Place
07.2026 - Current
Cashier
Pepper Palace
01.2025 - 06.2026
Front of house /cook
Dig’n zone
05.2023 - 09.2024
Photographer
Island
02.2022 - 12.2022
Waitress
TGI Fridays
12.2018 - 11.2022
Pigeon Forge High School