AMBER YANG
El Monte,CA
Summary
Detail-oriented professional with experience in inventory logistics, transaction management, and customer service. Leverages a Psychology degree and hands-on childcare experience to deliver effective communication and de-escalation. Ready to enhance operational efficiency and accuracy in retail or clerical environments.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Behavior Frontiers, LLC.
Arcadia, CA
01.2026 - 05.2026
- Documented objective, clinical progress notes to accurately reflect client interactions and facilitate ongoing treatment planning.
- Regulatory & Administrative Compliance: Maintain comprehensive, objective session documentation and progress reports in strict alignment with insurance guidelines and HIPAA compliance standards.
- Operational Logistics: Manage in-home environmental structures and visual tracking systems, organizing physical assets and materials to maximize session efficiency and safety.
- Implemented personalized behavior intervention plans to support clients' developmental goals.
Educator
Right At School
Arcadia, CA
01.2024 - Current
- Coordinated daily schedules and structured activities for student cohorts, enhancing time management and resource utilization.
- Managed calendar logistics via Microsoft Outlook, responded to administrative inquiries, and provided operational updates to team leaders and parents.
- Ensured compliance with educational, health, and nutritional protocols while monitoring attendance and safety logs.
Summer Camp Leader
Woodcraft Rangers
Pomona, CA
05.2025 - 07.2025
- Maintained accurate digital and physical records, including daily attendance tracking, incident reports, and participant program evaluations to ensure compliance and program quality.
- Coordinated workshop technology and precision cutting systems, managing materials, inventory equipment, and production workflows to support seamless camp operations.
- Led daily activities, fostering teamwork and engagement among campers.
- Monitored camper safety and well-being during all activities, ensuring a secure environment.
Crew Member
AMC Theatres
Arcadia, CA
11.2022 - 01.2024
- Point-of-Service Operations: Managed customer ticketing and concession data entry, ensuring accurate point-of-sale transactions.
- Cross-Functional Coordination: Collaborated across operational stations to execute daily opening/closing procedures and resolve guest requests, enhancing service delivery.
- Delivered exceptional customer service in high-volume environments, ensuring guest satisfaction and loyalty.
- Operated point-of-sale systems accurately to process transactions efficiently during peak hours.
- Maintained cleanliness and organization of concession areas, enhancing overall guest experience and safety.
Logistics Processor
Nordstrom
Arcadia, CA
11.2021 - 01.2022
- Inventory Control: Processed incoming and outgoing shipments, verifying manifests and checking for item discrepancies to maintain accurate inventory data in tracking system.
- Supply Chain Operations: Organized and staged freight to optimize warehouse workflow and meet daily processing deadlines.
- Processed incoming shipments, ensuring accurate inventory management and organization.
- Operated warehouse equipment efficiently to streamline logistics operations.
- Coordinated with team members to optimize order fulfillment processes.
Cashier
Daiso
Arcadia, CA
10.2020 - 08.2021
- Operated POS terminals to accurately process high volume of daily customer transactions, managed cash drawers, and reconciled financial logs to ensure financial accuracy.
- Monitored store stock levels and sorted merchandise while performing inventory updates and maintaining clean, organized retail floor for optimal shopping experience.
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers in locating products and provided product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
Bachelor of Arts - Psychology
California State Polytechnic University
Pomona, CAAssociate in Arts - Psychology
East Los Angeles College
Monterey Park, CASkills
- Logistics & Fulfillment: Inventory Receiving & Processing, Order Picking/Packing, Manifest Verification, Discrepancy Reporting, Merchandise Tagging & Sorting, Spatial Organization
- Clerical & Data Entry: Electronic Data Entry & Integrity, Records Management, Document Auditing, Calendar Coordination, HIPAA & Data Privacy Awareness
- Cashiering & Front-End: POS Terminal Operation, Cash Handling & Reconciliations, High-Volume Financial Transactions, Customer Conflict Resolution
- Software & Systems: Microsoft Outlook, Excel (Data Entry & Formatting), Office 365, Database Management Systems
- Professional Strengths: De-escalation, High-Speed Accuracy, Schedule & Time Management, Cross-Functional Collaboration
Timeline
Behavior Technician
Behavior Frontiers, LLC.
01.2026 - 05.2026
Summer Camp Leader
Woodcraft Rangers
05.2025 - 07.2025
Educator
Right At School
01.2024 - Current
Crew Member
AMC Theatres
11.2022 - 01.2024
Logistics Processor
Nordstrom
11.2021 - 01.2022
Cashier
Daiso
10.2020 - 08.2021
Bachelor of Arts - Psychology
California State Polytechnic University
Associate in Arts - Psychology
East Los Angeles College