Amber Yates
Louisville,KY
Summary
Dynamic leader with a proven track record of fostering a collaborative and empowering work culture. Expertise in building and nurturing relationships with diverse stakeholders, ensuring effective communication and engagement in fast-paced environments. Committed to promoting teamwork and driving results through strategic partnerships, enhancing overall organizational performance. Passionate about creating inclusive spaces that inspire innovation and productivity among team members.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Digital Business Operations Manager
Southern Glazer’s
01.2022 - Current
- -Implementing and growing all things digital
- -Ecomm activations and platform adoption
- -Use tools such a business objects to create reporting and tracking for strategic purposes
- -Championed voice of customer and sales consultants
- -Collaboration and trainings for all team impacted
Guestroom Records
01.2014 - Current
- -Inventory management
- -Merchandising & social media
- -Customer service/sales
- -Events
On Premise Sales Consultant
Southern Glazer’s
01.2019 - 01.2022
- -Provided over 50 accounts with consultative selling & assisted with events and staff trainings
- -Used proof analytics to stay on top of trends and manage accounts
Proof Platoon
06.2020 - 07.2020
- -Traveled across KY working with off premise accounts, area managers, and reps. Helped accounts get signed up and taught them how to use the site. Offered training to managers and reps.
Merchandiser
American Liberty Division
01.2018 - 01.2019
- -Kept accounts in compliance with supplier programs & built rapport with chain accounts to enhance business
- -Installed & maintained displays & POS. Kept shelves stocked
Inside Sales Consultant
01.2017 - 01.2018
- -Provided full portfolio consultative sales for over 350 accounts spanning entire state
- -Managed accounts with sales force, Topaz, and Sapphire & maintained in-depth industry knowledge in order to articulate product features, benefits, and pricing.
National Accounts Analyst
01.2016 - 01.2017
- -Monitored compliance of national chain restaurants throughout KY & handled delivery issues and customer service issues
Education
Sociology
University of Louisville
01.2011
Code You Louisville
01-2026
Skills
- Presentation skills
- Business planning and strategy
- Relationship building and management
- Data analytics
- Professional rapport
- Revenue generation
- Business administration
- Process change & implementation
- Staff development
Certification
- -WSET Level 2 Wine & Spirits-2016
- -Court of Master Sommeliers-Level 1 - 2018
- -Certified Specialist of Spirits-2022
Timeline
Digital Business Operations Manager
Southern Glazer’s
01.2022 - Current
Proof Platoon
06.2020 - 07.2020
On Premise Sales Consultant
Southern Glazer’s
01.2019 - 01.2022
Merchandiser
American Liberty Division
01.2018 - 01.2019
Inside Sales Consultant
01.2017 - 01.2018
National Accounts Analyst
01.2016 - 01.2017
Guestroom Records
01.2014 - Current
Sociology
University of Louisville
Code You Louisville
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