Amber Zarichniak
Kissimmee,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
FT Hub Supervisor
United Parcel Service, UPS
10.2021 - 10.2023
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified, reviewed and applied policies and procedures.
- Drove team success through shared vision and recognition of quality performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
PT Hub Supervisor
United Parcel Service, UPS
11.2018 - 10.2021
- Complete required daily paperwork such as inspection form, DECR form and observation form
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised warehouse operations by managing employees during shifts.
- Developed comprehensive staff training program to improve employee performance and morale.
- Built motivated operations team to consistently accomplish operations goals and exceed performance targets.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Package Handler
United Parcel Service, UPS
08.2013 - 11.2018
- Packages scanned to ensure correct destination ensuring accurate tracking
- Ensured packages were sent to the correct trailers for loading
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Stored and secured packages in designated areas to prevent damage and theft.
Store Associate
Defense Commissary Agency
05.2010 - 04.2012
- Recommended complementary purchases to customers, increasing revenue.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Provided product demonstrations to highlight features, benefits and value.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed efficient cash register operations.
Education
Associate of Arts - General Studies
Florida Keys Community College
Key West, FL04.2012
High School Diploma -
Key West High School
Key West, FL05.2009
Skills
- Communications Strategies
- Team Development Strategies
- Time Management
- Advanced MS Office Suite Knowledge
- Operational Efficiency and Safety
- Continuous Improvements
Accomplishments
- Top Gun Award at Supervisor Training School
- Supervised Teams of 15-30
- Awarded multiple Supervisor of the Month
- Founding member of safety committee
- Certified hazmat responder
- Established effective processes for training new employees - increasing new hire retention rate by 80%
- Certified forklift driver
Timeline
FT Hub Supervisor
United Parcel Service, UPS
10.2021 - 10.2023
PT Hub Supervisor
United Parcel Service, UPS
11.2018 - 10.2021
Package Handler
United Parcel Service, UPS
08.2013 - 11.2018
Store Associate
Defense Commissary Agency
05.2010 - 04.2012
High School Diploma -
Key West High School
Associate of Arts - General Studies
Florida Keys Community College