Amber Dawn Hubbard
Norman Regional Heart Plaza
Newalla,OK
2
Languages
1
Certification
13
years of professional experience
Empathetic, effective and motivated combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Knowledgeable Certified Medical Assistant with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Successful Pharmacy Technician bringing 12 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Work History
Pharmacy Technician/Certified Immunizer for Flu and Covid Vaccines
7 Months- PTCB certified and State Certified in Oklahoma and Texas
- Work with Pharmacist and other technicians for smooth operation in filling prescriptions, assisting in compounding, filing scripts, calling insurance company for claims, typing in all prescriptions, completing the que line for prescriptions
- Assisting customers in the right directions for over the counter drugs, administering blood pressure reading, showing customers the proper way to use insulin and glucose machines when needed
- Assisting the pharmacist when need to help in a consultation or mediation as to what is being told or done to the customer
- Calling other pharmacies for drug stock, ordering what is needed for the truck in pharmacy, transferring in/out prescriptions to other Walgreens.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted in training new employees on pharmacy procedures.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Maintained proper storage and security conditions for drugs.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Entered prescription information into computer databases.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Operated cash registers to accept payments from customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Answered telephones to respond to questions or requests.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Front Cashier
6 Months- Working in a timely fashion to get the truck for the day unloaded and put in the proper place
- Returns and Refunds for customers when needed
- Assisting customers in finding the proper items they require of the day
- Assisting managers when needed for further assistance in any given task assigned
- Store walking also know as facing making sure all products are fully stock to the ability and facing all items forward so as the customer can see them clearly
- Welcoming customers into the store and wishing them a good day as they leave.
Medical Assistant
4 Months- Administered vaccinations and performed basic laboratory tests under supervision of healthcare professionals.
- Monitored inventory of medical supplies, ensuring timely replenishment to support clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Coordinated scheduling for appointments, optimizing provider availability and patient access.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved clinical workflow with introduction of electronic health records system.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
1 Year 9 Months- Organized patient charts before each day's clinic sessions began.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Handled general office duties to support administrative staff during peak hours.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Supported administrative staff by processing payments.
- Administered injections, medications and treatments as directed by the physician.
- Positioned patients properly during examination or treatment for comfort and safety.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Processed orders for medical supplies and lab equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared treatment rooms for patient examinations.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Changed dressings on wounds to prevent infection and check for healing.
- Scheduled appointments for patients via phone and in person.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted medical facilities to schedule patients for admission.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Filed insurance claims forms in accordance with applicable regulations.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted back office patient processes to reduce office wait times.
- Inspected equipment to ensure proper working order prior to use on patients.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Assistant
7 Months- Assisted in patient intake and registration processes to ensure efficient workflow.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
- Supported healthcare providers during examinations by preparing necessary equipment and supplies.
- Managed medical records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Coordinated scheduling for appointments, optimizing provider availability and patient access.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant
2 Years 4 Months- Organized patient charts before each day's clinic sessions began.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Positioned patients properly during examination or treatment for comfort and safety.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Processed orders for medical supplies and lab equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Prepared treatment rooms for patient examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Changed dressings on wounds to prevent infection and check for healing.
- Scheduled appointments for patients via phone and in person.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Measured vital signs and took medical histories to prepare patients for examination.
Department Manger
2 Years 4 Months- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed existing processes regularly for potential opportunities for automation or efficiency gains.
- Conducted regular performance reviews to monitor progress of individual employees.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Delegated work to staff, setting priorities and goals.
- Created and managed budgets for travel, training and teambuilding activities.
- Monitored daily sales figures to track trends in customer buying behavior.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Performed opening and closing duties as part of management team and handled cash management.
- Ensured compliance with all safety regulations in the workplace.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Certified Pharmacy Technician
8 Months- The Initiation Technician will research prior authorization (PA) requirements, gather all PA information needed, and complete the PA procedure in a timely manner
- Initiates Prior Authorizations as directed by a CIC pharmacist or Clinical Specialist
- Call facilities and prescribers to obtain information needed to acquire authorizations
- Call facility staff to obtain pertinent information required for prior authorizations in a timely manner
- Scan and send authorized orders to the appropriate destination
- Follow all applicable government regulations including HIPAA
- Display behavior which exemplifies employee code of conduct guidelines
- Other duties as assigned.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Verified accuracy of patient information on prescription orders.
- Prepared pricing and instruction labels for placement on prescriptions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Verified and filled medications for up to multiple patients per day, maintaining 90-100% accuracy.
- Verified prescriptions and drug labels, documents and packages.
- Maintained clean and organized pharmacy shelving and work areas.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Maintained proper storage and security conditions for drugs.
- Compiled customer demographic, allergy and medical history background.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Interpreted and processed medication orders under supervision of pharmacist.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Established or maintained medications and other patient profiles.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Resolved customer complaints regarding product quality or quantity issues.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Operated cash registers to accept payments from customers.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Verified and filled over multiple prescriptions per day in busy pharmacy setting.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Prepared and processed medical insurance claim forms and records.
- Answered telephones to respond to questions or requests.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted patients in understanding their medication instructions and usage directions.
- Generated labels for compounded medications using an automated system.
Intensive Care Unit Patient Care Tech/ Telemetry Technician/ Pharmacy Technician
1 Year 2 Months- Here at the hospital I have multiple roles and duties depending on the day and what needs to be done.
- Patient Care Tech: Patient care technicians assist patients with tasks they are unable to do for themselves
- A patient care technician may deliver food trays and help feed the patient if necessary
- They may also help patients walk, perform range of motion exercises, or position themselves comfortably in their beds
- Other job duties can include helping patients dress and bathe
- A patient care technician can also assist in basic medical procedures
- This can include assisting doctors and nurses with treatments, reporting patient conditions, and recording vital signs, such as blood pressure, heart rate, and temperature
- A patient care technician may also draw blood or help perform electrocardiographs.
- Telemetry Tech: In addition to monitoring heart rhythms, telemetry technicians attach electrodes called leads to the patient's chest, arms and legs
- Telemetry technicians also perform specialized heart monitoring, called stress testing, and Holter monitoring
- In stress testing, patients who might have heart problems are connected to an EKG monitor and asked to walk fast on a treadmill to determine if the extra effort causes changes in heart rhythms
- Holter monitors are portable heart monitors that a patient wears at home or work to capture heart arrhythmia
- The telemetry technician puts the monitor on the patient, downloads the data and sends the report to the patient's doctor.
- Pharmacy Tech: Compounding refers to the mixing of two or more drugs according to a doctor's prescription instructions
- This technique allows pharmacies to create customized drugs that meet the needs of individual patients
- For example, a patient may be allergic to the preservatives used in a particular drug
- Compounding allows pharmacy professionals to create a drug that does not contain this preservative, helping the patient avoid an allergic reaction
- Pharmacy technicians may compound solutions, suspensions, creams, ointments, elixirs, capsules, tablets and suppositories
- This task involves weighing the ingredients and mixing them appropriately
- The technician must also package and label compounded drugs
- Pharmacy technicians help fill prescription orders written by physicians in a hospital
- They verify orders, count out the correct number of capsules or tablets, and label completed orders
- Some hospitals have automated counting machines, eliminating the need for pharmacy technicians to count pills by hand
- The technicians must load these machines and monitor them during operation, however
- A pharmacist must supervise the technician during this process and provide final approval for all orders filled by a technician
- When a hospital pharmacy receives a delivery from a supplier, the pharmacy technician stocks the shelves and verifies that the amount of product in the package matches the amount of product ordered
- A pharmacy technician may also have to perform inventory counts on a regular basis
- This process helps determine whether a hospital pharmacy has the right amount of drugs on hand
- It also gives pharmacy personnel an opportunity to identify expired drugs and remove them from stock so they are not used to fill prescription orders
- Hospital pharmacy technicians perform a variety of clerical duties
- They answer the telephone and provide customer service to physicians, nurses and other hospital staff members
- After filling a prescription, the pharmacy technician enters the medication information in a patient's hospital chart
- Technicians may also have to fill out requisition forms or complete other paperwork as needed.
- Operated and maintained telemetry equipment with focus on safety and proper functionality.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Ensured proper functioning of Telemetry Monitoring Systems through periodic checks and audits.
- Provided guidance on safe use of Telemetry Monitoring Systems during orientation sessions for new employees.
- Attached electrodes to monitor cardiac activity on each patient.
- Analyzed patient data for accuracy before entering into the electronic medical record.
- Documented all information regarding maintenance activities accurately and thoroughly.
- Conducted regular maintenance on all telemetry equipment including testing, calibration, cleaning.
- Monitored and adjusted telemetry equipment as needed for optimal performance.
- Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Adjusted settings or positions of medical equipment.
- Provided technical support to nursing staff in the use of telemetry equipment.
- Responded promptly to all alarm notifications from patients' monitors.
- Collaborated with healthcare teams such as physicians, nurses, respiratory therapists and pharmacists to provide high-quality patient care.
- Demonstrated knowledge of basic cardiac rhythms interpretation and ability to respond appropriately when necessary.
- Performed remote monitoring of patient vital signs, alarms, and other data to ensure appropriate care was provided.
- Organized daily tasks efficiently to maximize productivity while ensuring quality standards were met.
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Assisted in troubleshooting, diagnosing, and repairing telemetry equipment.
- Communicated test or assessment results to medical professionals.
- Investigated problems reported by nursing staff related to the operation of telemetry systems.
- Analyzed cardiac rhythms and reported results to nursing staff or physicians.
- Reported any discrepancies or malfunctions with the telemetry system immediately to management personnel.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Tested software applications related to Telemetry Monitoring Systems prior to implementation.
- Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
- Developed educational materials for nursing staff on best practices for using Telemetry Monitoring Systems.
- Participated in training sessions related to Telemetry Monitoring Systems usage and updates.
- Identified needs of customers promptly and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Answered multiple calls per shift to assist with customer questions and concerns.
- Evaluated new technology options for compatibility with existing systems.
- Delivered products to customer locations on time.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained proper storage and security conditions for drugs.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Prepared prescription transfers to other pharmacies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Answered telephones to respond to questions or requests.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Education
- Pharmacy Technician
Skills
Nationally Certified and State Certified Pharmacy Technician
PTCB certified and State Certified in Oklahoma and Texas
Knowledge of Microsoft Word
Knowledge of Microsoft Excel
Windows XP & Vista
Computer Applications
Typing 45 wpm
10 key by touch
Patient Scheduling
Medical Terminology
Medical Billing
Payment Collection
HIPAA Compliance
Data Entry
Procedure Assistance
Patient-Focused Care
Inventory Management
Indirect Patient Care
Lab Equipment Operation
Vital Sign Monitors
Emergency Room Procedures
Communicating With Patient Families
Quick Problem Solver
Certified in Basic Life Support (BLS)
Medical Terminology Proficiency
Wound Care and Irrigation
Reliable Transportation
Equipment Sterilization
Customer Relationship Management (CRM)
Patient Assessments
Clinical Applications
Proper Sterilization Techniques
Sterile Technique
Documentation Expert
EKG Set up and Monitoring
Valid OK Driver's License
Calm and Level-Headed Under Duress
Electrocardiography (EKG)
Human Anatomy and Physiology
Immunization Administration
First Aid
Clinical Documentation
Appointment Setting
Medical Procedures
CPR
Restocking Lab Supplies
Patient Care Coordination
Specimens Collection and Processing
Medical and Pharmacy Coding
Understands Medical Procedures
Preparing Specimens and Samples
Professional Bedside Manner
General Housekeeping Ability
Insurance Verification
Patient Relations
Patient Bathing
Medical Equipment Operation
Patient Feeding
Maintaining Confidentiality
Compassionate
Patient Toileting
Team Management and Supervision
Vital Sign Monitoring
Family Education
Understanding of Medical Laws
Customer Service
Client Service
Patient Insurance Authorizations
Co-Payment Collection
Follow-Up Skills
Medical Coding
Understanding of Medical Terms
Knowledgeable in Microsoft Word
Excell
and other programs
Provider Relations
Precertification Requirements
Issue Research
Patient Referrals
Insurance Procedures
Effective Communication Skills
Critical Thinking Abilities
Electronic Refill Request Processing
Pharmacology
Medical Terminology Knowledge
Product Knowledge
Information Security
Inbound and Outbound Calling
Data Collection
Scheduling
Paperwork Processing
Appointment Scheduling
Call Management
Critical Thinking
Problem Resolution
Coordination
Clerical Support
Computer Proficiency
Expense Tracking
Business Development
Performance Management
Policy Implementation
Marketing
Business Administration
Staff Development
Financial Management
Budget Control
Performance Evaluations
Business Planning
Sales Techniques
Schedule Preparation
Team Leadership
Time Management
Cross-Functional Teamwork
Verbal and Written Communication
Key Performance Indicators
Complex Problem-Solving
Negotiation
Problem-solving skills
Certification
- Pharmacy Tech License
- Medical Assistant
Languages
English
Professional
Spanish
Limited
Timeline
Medical Assistant
Norman Regional Heart Plaza
04.2026 - CurrentRead More
Medical Assistant
Norman Regional
04.2024 - 11.2024Read More
Medical Assistant
Stellar Pediatric Urgent Care
03.2023 - 12.2024Read More
Medical Assistant
Premiere Pediatrics
12.2021 - 04.2024Read More
Pharmacy Technician/Certified Immunizer for Flu and Covid Vaccines
Walgreens Corporation
05.2020 - 12.2020Read More
Department Manger
Walmart
01.2016 - 05.2018Read More
Front Cashier
Walgreens Corporation
06.2015 - 12.2015Read More
Certified Pharmacy Technician
Omnicare Pharmacy Clinical Intervention Center
05.2014 - 01.2015Read More
Intensive Care Unit Patient Care Tech/ Telemetry Technician/ Pharmacy Technician
Hill Country Memorial Hospital
03.2013 - 05.2014Read More
Grace Christian Academy
Read More
Rose State College
Read More
Heritage College
from Pharmacy Technician
Read More