Heidi Bishop
Asheville,NC
Summary
Knowledgeable pharmacy professional and Nationally Certified Pharmacy Technician with extensive experience in fulfillment of accurate prescriptions in fast-paced settings including retail, hospital operating rooms, Long Tem Care settings, and more.
Specializing in highly concentrated controlled IV medications for hospice patients. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities with exceptional customer service skills.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Certified Lead IV Pharmacy Technician
Blue Ridge Pharmacy
Asheville , NC
2020.10 - Current
- Mixed sterile pharmaceutical preparations according to written prescriptions primarily for hospice patients-end of life care.
- Working with and manipulating highly concentrated medications such as FENTANYL, HYDROMORPHONE, MORPHINE, VERSED, and more.
- Worked in Long term care setting ensuring patients get their medications accurately and in a timely manor.
- Working closely with Pharmacists to ensure accuracy and quality in long term care patient's profiles, orders, and medications.
- Compounded both sterile and non-sterile compounds, packaged and repackaged, labeled, and dispensed medications including creams, ointments, powders, oral liquids, injectable solutions, and more.
- Worked as an inventory manager for all IV supplies.
- Ordered, stocked, outdated, and performed regular audits on IV supplies and IV medications.
Certified IV Pharmacy Technician
Mission Hospital Regional Medical Center
Asheville , NC
2018.06 - 2021.06
- Cleaned and maintained equipment in sterile work areas according to USP 797 and USP 800 national standards.
- Aseptically manipulated injectable solutions from manufacturer vials to empty medication delivery bags in a sterile cleanroom using a laminar flow hood.
- Prepared intravenous solutions, such as Epinephrine, Norepinephrine, Phenylephrine, and more for emergency cardiovascular surgeries all while using aseptic technique to ensure sterility in both vertical and horizontal laminar flow hoods.
- Prepared Respiratory drugs such as Veletri for respiratory therapists.
- Managed Pediatric and infant satellite pharmacies as well as Operating Room pharmacies, and Cancer center pharmacies, specializing in chemotherapy admixtures.
- Compounded TPN's (Total Parenteral Nutrition), as well as irrigations used during surgical procedures, ready-to administer dosage forms, chemotherapy, antibiotic treatments, and more.
- Sterile and Nonsterile compounding including customized dosage forms for special populations such as neonates, infants, and geriatric patients.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Discussed medication dosing and administration on phone calls as well as in person with providers and nurses ensuring the best possible care for the patient.
- Restocked and maintained automated medication dispensing equipment such as Pyxis/Cubex and Talyst machines.
Lead Certified Pharmacy Technician
CVS Health
Asheville , NC
2015.11 - 2018.10
- Managed and Coordinated dispensing and verification of more than 400 daily prescriptions in high-volume retail pharmacy environment.
- Supervised a team of over 25 pharmacy technicians, creating schedules, and ensuring quality and accuracy in our work.
- Counted, measured, and compounded medications following standard procedures
- Communicated with prescribers via two-way HIPPA compliant chat or over phone calls to verify medication dosages, refill authorizations and patient information such as allergies and more.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts of federally controlled medications.
- Participated in prescription pharmaceutical product inventory audits.
- Created new customer profiles and updated demographics, allergies, medication histories, and new medications in pharmacy computer systems.
- Unmatched customer service skills in person and over phones.
Education
Associate of Science - Biology
Asheville Buncombe Technical Community College
Asheville, NC05.2017
Certificate | Computer Networking -
Asheville Buncombe Technical Community College
12.2016
Skills
- Nationally Certified Pharmacy Technician
- Drug inventory management specialist
- Oral liquid doses for Neonatal
- Pharmacy medical records experienced
- Management experience
- Intravenous Admixture Preparation certified
- Aseptic Techniques
- Data Entry technician for Long Term Care pharmacy
- Pediatric, Geriatric, and O.R. certified experienced Pharmacy Technician
- Equipment Cleaning and Maintenance for a USP 797 certified environment
- Chemical Handling-Cleaning and Sanitizing
- Answering and Routing Calls
- Patient Profile Setup as an order entry specialist technician.
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Certified Lead IV Pharmacy Technician
Blue Ridge Pharmacy
2020.10 - Current
Certified IV Pharmacy Technician
Mission Hospital Regional Medical Center
2018.06 - 2021.06
Lead Certified Pharmacy Technician
CVS Health
2015.11 - 2018.10
Associate of Science - Biology
Asheville Buncombe Technical Community College
Certificate | Computer Networking -
Asheville Buncombe Technical Community College
Certified Pharmacy Technician (CPhT)
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