Amy Winget
Springfield,OH
Summary
Highly experienced Pharmacy Technician with 18 years of proven track record in the field. Demonstrates exceptional leadership abilities, expertise in pharmacy operations, and a strong focus on customer service. Proficient in efficiently filling prescriptions in fast-paced, high-volume environments. Utilizes extensive background and past achievements to propel career forward. Delivers outstanding customer service and excels in any situation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead CPhT/Inventory Specialist/Trainer
CVS Pharmacy
Springfield, OH
03.2007 - Current
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
- Performed scheduled inventory counts and supply audits
- Assessed delivered contents against original orders
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
- Verified labeled prescriptions using an 8-point check system
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Entered orders into the system and filled medication orders
- Communicated extensively with patients to provide assistance, support and instructions
- Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels
- Resolved third-party rejection claims
- Ordered out of stock medications to ensure patients were taken care of accordingly
- Established and updated patient profiles, including lists of medications and insurance details
- Efficiently processed cash register transactions for new and refilled prescription orders
- Compiled customer demographic, allergy and medical history background
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions
- Restocked shelves and prepared expired drugs for return
- Verified insurance benefits to refill medications and upheld fantastic customer service standards
- Maintained clean and organized pharmacy shelving and work areas
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
- Dispensed approximately 450 prescriptions daily
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Prepared prescription transfer requests from competitor companies
- Coordinated inventory checks to maintain accurate stock levels.
- Improved stock accuracy by organizing storage areas efficiently.
- Conducted cycle counts to achieve high inventory accuracy.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
CPhT
Walgreens Pharmacy
Springfield, OH
02.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Certified Pharmacy Technician (CPhT)
Madison Health
London, OH
03.2021 - 02.2022
- Sterile & hazardous compounding, Pyxis experience
CPhT
Whitacre Pharmacy
Springfield, OH
06.2019 - 02.2021
- Data entry of scripts, counting/filling scripts, ordering and inputting the order into inventory, cycle counts, customer service, cashier, billing insurance and processing insurance rejections, answering phones
Bartender
Springfield Elks Lodge #51
Springfield, OH
10.2018 - 06.2019
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
- Supported servers by preparing specialty drinks for patrons in all areas of establishment
- Checked identification of customers to verify age requirements needed for purchase of alcohol
- Balanced daily registers and generated sales reports to support financial and administrative objectives
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction
- Collected food, wine and appetizer orders from patrons and promoted upsell items to drive revenue
- Collected and polished glasses, keeping adequate stock for expected customer loads
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
CPhT
Walmart Pharmacy
Houston, TX
04.2017 - 09.2018
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Verified and filled over 350 prescriptions per day in busy retail pharmacy setting
- Efficiently processed cash register transactions for new and refilled prescription orders
- Ensured proper entry and processing of patient prescriptions in company system
- Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
- Calculated dosage, filled prescriptions and prepared prescription labels
- Maintained clean and organized pharmacy shelving and work areas
- Prepared and submitted claims to insurance companies for payment
CPhT
Phar-miles Pharmacy
Houston, TX
09.2014 - 12.2017
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Verified labeled prescriptions using an 8-point check system
- Ordered medicines daily to ensure compliance with demands and needs
- Communicated extensively with patients to provide assistance, support and instructions
- Entered and processed prescriptions into the internal system with accuracy
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Compiled customer demographic, allergy and medical history background
- Ordered out of stock medications to ensure patients were taken care of accordingly
- Resolved third-party rejection claims
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Verified prescriptions by contacting the physicians' office
- Ensured customers received quality care through collaboration with the pharmacist
Education
High school or equivalent -
Skills
- Nationally Certified Pharmacy Technician
- Inventory control
- Trainer/Lead
- Sterile compounding
- Hazardous drug compounding
Certification
- PTCB Certification
- Pharmacy Technician Certification
Personal Information
- Authorized To Work: US
- Title: CPhT
Timeline
CPhT
Walgreens Pharmacy
02.2022 - 03.2023
Certified Pharmacy Technician (CPhT)
Madison Health
03.2021 - 02.2022
CPhT
Whitacre Pharmacy
06.2019 - 02.2021
Bartender
Springfield Elks Lodge #51
10.2018 - 06.2019
CPhT
Walmart Pharmacy
04.2017 - 09.2018
CPhT
Phar-miles Pharmacy
09.2014 - 12.2017
Lead CPhT/Inventory Specialist/Trainer
CVS Pharmacy
03.2007 - Current