Amber Welsh
Shawnee,OK
Summary
Strong Aptitude and Knowledge after completing BS in Psychology with Certifications in Counseling. Diverse experience in speaking, teaching, and overseeing projects with various adults and students, individuals & groups. Over 5 years of experience managing an International team of 5-26 people with cultural, ethical, and moral differences utilizing skills from education and field training. Oklahoma State Foster/Adoptive Parent trained. Well-versed at leveraging test results and assessments to review client-specific proficiencies and needs objectively.
Invested Social Worker dedicated to forming trusting relationships and advocating for clients' best interests. Expertise in Play Therapy Techniques and Neurodivergent Clients. Respectful and compassionate professional with a 10-year background serving communities (national and international) by guiding clients in need.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Concentration MSW Intern
Moore Youth & Family Services
08.2024 - Current
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Utilized cultural competency when working with diverse populations, demonstrating sensitivity and understanding of differing backgrounds or viewpoints.
- Delivered evidence-based interventions tailored to the unique needs of each client.
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Participated in professional development and training opportunities to enhance clinical skills.
Behavioral Health Case Manager
Red Rock Behavioral Health
05.2022 - 11.2023
- Collaborated with interdisciplinary teams to ensure comprehensive care for clients in need of behavioral health services.
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Mentored new case managers, sharing best practices and contributing to a cohesive workplace culture focused on professional growth.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
- Managed over 30 patients while monitoring and evaluating care plans.
Enrollment Benefit Specialist
Cigna, PRO Unlimited
06.2010 - 12.2017
- Mid-market employee presentations of Health Insurance & Auxiliary Benefits
- 8 years of successfully introducing or re-educating employees on Cigna HealthCare and Wellness benefit programs and Employee Mental Health EAP Programs to upcoming and existing clients
- Short Notice Implementation of Presentations and Travel to Client Sites (Texas, Louisiana, Oklahoma Territory)
- Knowledge of and Compliance with HIPAA guidelines
- Delivered exceptional programming to audience members by constantly researching events, guests, and programs thoroughly
- Managed Presentation Evaluation Forms for up to 20 Companies per Month during 4th Quarter
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
Education
Masters of Social Work -
University of Oklahoma
Norman05-2025
Bachelor of Science - Counseling Psychology
Liberty University
Lynchburg, VA01.2014
Skills
- Knowledge of medical and psychiatric terminology
- Case management proficiency
- Dual diagnoses comprehensive understanding
- Psychosocial assessments
- Multicultural competence
- Suicide prevention
- Behavior modification
Websites
Certification
- Women's Mental Health
- Children's Counseling
- Wellness Coaching
- Healthy Sexuality
- Caring for People's Needs
- Freedom from Addiction & Trauma
- Crisis Pregnancy Counseling
Timeline
Clinical Concentration MSW Intern
Moore Youth & Family Services
08.2024 - Current
Behavioral Health Case Manager
Red Rock Behavioral Health
05.2022 - 11.2023
Enrollment Benefit Specialist
Cigna, PRO Unlimited
06.2010 - 12.2017
- Women's Mental Health
- Children's Counseling
- Wellness Coaching
- Healthy Sexuality
- Caring for People's Needs
- Freedom from Addiction & Trauma
- Crisis Pregnancy Counseling
Masters of Social Work -
University of Oklahoma
Bachelor of Science - Counseling Psychology
Liberty University
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