Amber Donald
Chetek
Summary
Results-driven professional with strong customer service skills, known for attention to detail and effective communication. Experienced in resolving inquiries and enhancing customer satisfaction in fast-paced environments.
Overview
15
15
years of professional experience
Work History
MSR II
Westconsin Credit Union
Barron
03.2024 - Current
- Provided exceptional service to customers through face-to-face interactions and phone conversations, fostering positive relationships.
- Resolved customer issues promptly, ensuring high levels of satisfaction through friendly service.
- Executed daily responsibilities to maintain operational standards and support team objectives.
- Collaborated with diverse teams to address product-related issues and achieve project milestones.
Server
Mainstreet Cafe
Bloomer
05.2011 - 03.2024
- Provided excellent customer service in a fast-paced dining environment.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of dining area and service stations.
Education
Associate of Applied Science - Human Resources Management
Northwood Technical
Rice Lake, WI05-2022
Skills
- Customer relationship management
- Customer service
- Issue resolution
- Effective communication
- Active listening
- Time management
- Team collaboration
- Attention to detail
Affiliations
- Roselawn PTO Member
Timeline
MSR II
Westconsin Credit Union
03.2024 - Current
Server
Mainstreet Cafe
05.2011 - 03.2024
Associate of Applied Science - Human Resources Management
Northwood Technical