Amberetta Anderson
Hendersonville,NC
Summary
Compassionate community outreach professional and nonprofit founder with experience supporting individuals experiencing homelessness, hardship, and life transitions. Skilled in building trusting relationships, identifying barriers, connecting individuals with resources, and supporting personal goals related to housing, employment, recovery, and stability. Experienced in outreach, advocacy, client support, volunteer coordination, documentation, and community partnerships.
Overview
14
14
years of professional experience
Work History
Founder & Executive Director
The Mercy Chair
Hendersonville, NC
05.2025 - Current
- Founded and established a nonprofit organization providing outreach and support services to individuals experiencing homelessness and difficult life circumstances.
- Work directly with individuals to identify needs, establish goals, and create informal action plans focused on stability and personal growth.
- Assist individuals with navigating resources including housing opportunities, employment assistance, recovery programs, identification needs, and community services.
- Provide ongoing encouragement, accountability, and support while helping individuals work toward personal goals.
- Maintain relationships through consistent outreach and follow-up.
- Provide direct services including free haircuts, meals, clothing resources, and personal care support.
- Connect individuals with local organizations, agencies, and community resources.
- Coordinate volunteers, partnerships, outreach events, and service projects.
- Manage nonprofit operations including organization, communication, scheduling, fundraising, and community engagement.
- Maintain records, track needs, and follow progress toward individual goals.
Owner / Licensed Cosmetologist
The Mane Studio
Hendersonville, NC
04.2022 - 04.2025
- Owned and operated a successful salon business managing daily operations and client services.
- Built strong relationships with clients through trust, communication, and individualized support.
- Managed scheduling, records, inventory, customer communication, and business organization.
- Developed strong problem-solving skills while managing business operations independently.
- Led daily decision-making, planning, and customer service responsibilities.
Independent Hairstylist
Hendersonville, NC
01.2017 - 04.2022
- Developed and maintained a loyal client base through relationship building and excellent service.
- Managed appointments, communication, scheduling, and independent business responsibilities.
Residential Cleaning Professional
Hendersonville, NC
01.2015 - 01.2017
- Provided dependable residential cleaning services while attending cosmetology school.
- Built trust with clients through reliability, communication, and attention to detail.
Office Manager
Global One Holdings
01.2014 - 01.2016
- Managed administrative operations, scheduling, communication, and daily office needs.
- Supported organization, workflow, and team coordination.
Customer Service Manager
Birdie Box
Charlotte, NC
01.2012 - 01.2015
- Managed customer service operations and supported client satisfaction.
- Resolved concerns through communication, problem solving, and relationship management.
- Trained employees and supported service expectations.
Dispatcher / Coordinator
Branch Logistics
01.2013 - 01.2014
- Organized schedules and managed communication for time-sensitive logistics.
- Managed multiple priorities while maintaining accuracy and organization.
Education
Cosmetology Program -
Paul Mitchell The School Greenville
Greenville01-2017
Nursing Assistant Certification -
Blue Ridge Community College
01-2013
Skills
- Case Management Support
- Homeless Outreach
- Client Advocacy
- Resource Navigation
- Goal Planning & Follow-Up
- Community Engagement
- Crisis Communication
- Documentation & Organization
- Volunteer Coordination
- Client Relationship Building
- Problem Solving
- Leadership
- Conflict Resolution
- Valid Driver's License & Reliable Transportation
Timeline
Founder & Executive Director
The Mercy Chair
05.2025 - Current
Owner / Licensed Cosmetologist
The Mane Studio
04.2022 - 04.2025
Independent Hairstylist
01.2017 - 04.2022
Residential Cleaning Professional
01.2015 - 01.2017
Office Manager
Global One Holdings
01.2014 - 01.2016
Dispatcher / Coordinator
Branch Logistics
01.2013 - 01.2014
Customer Service Manager
Birdie Box
01.2012 - 01.2015
Cosmetology Program -
Paul Mitchell The School Greenville
Nursing Assistant Certification -
Blue Ridge Community College