Amber L. Daniels

Driven Systems Administrator with 7 years of experience in software implementation and server maintenance. Dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Experience in systems administration, maintenance and end-user training. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations.

• Automated a solution to process terminated employees to disable their accounts on a daily basis via Microsoft Identity Manager Synchronization Service
• Migrated Microsoft Identity Manager from on-premise environment to AWS Cloud
• Migrated MIM from AWS Cloud to a commercial solution leveraging SailPoint MAC tool to reduce points of failure
• Documented and resolved end user challenges with the self service password reset solution which led to onboarding Manage Engine AD Self Service Plus as a new solution to support over 5,000 users.

AWS Certified Cloud Practitioner, Amazon AWS