Amber Critchlow
Marne,MI
Summary
Experienced and enthusiastic Evaluator/Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
11
11
years of professional experience
Work History
AI Evaluator/Consultant
Self-employed
11.2023 - Current
- Evaluate AI model performance in data annotation tasks
- Identify inconsistencies, errors, and areas for improvement in AI-generated outputs
- Provide detailed feedback to data scientists and engineers to refine AI models
- Collaborate with annotation teams to understand real-world challenges and align AI systems accordingly
- Document evaluation processes and outcomes for ongoing model improvements
Receiving Lead
H&H Metal Source
05.2021 - 11.2023
- Inventory counts and reconciliation to identify and resolve discrepancies in records
- Monitoring scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers
- Receiving material into company database, generation of inventory tags, entry of steel component and chemical certifications, receiving material at processing facilities
- Costing of produced materials, calculating values of production and scrap materials
Inside Sales Associate
H&H Metal Source
02.2019 - 11.2023
- Management of orders and inventory for assigned customers
- Development of strategic relationships with existing customers by learning preferences and managing regular communications
- Contributions to team objectives in fast-paced environment
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support
Human Resources/Office Coordinator
06.2014 - 11.2023
- Recruiting employees, posting job ads, reviewing resumes, communicating with applicants, scheduling interviews
- Employee file and training file management
- Employment and benefit documents and onboarding
- Drafting and publishing Employee Handbook and Safety Manual, managing procedures and policies
- Time off and leave management
- Website management
- Cross-trained in front desk accounting: account receivables, account payables, billing, invoicing, deposits, and reception
- Management of branded merchandise, business cards, logos, and correspondence materials
Online Admissions Representative
Ross Education, LLC
08.2013 - 04.2014
- Utilized CRM software to track and manage prospect communications, ensuring appropriate follow-up actions were taken in a timely manner
- Maintained accurate records of all interactions with prospects, resulting in improved tracking and reporting capabilities for management review
- Recruited students through cold and warm calling
- Supported students through admissions process, financial aid, and coursework throughout semesters
Education
Bachelor of Science - Psychology
Skills
- Problem-Solving
- Time Management
- Self Motivation
- Analytical Thinking
- Adaptability and Flexibility
- Written Communication
Timeline
AI Evaluator/Consultant - Self-employed
11.2023 - Current
Receiving Lead - H&H Metal Source
05.2021 - 11.2023
Inside Sales Associate - H&H Metal Source
02.2019 - 11.2023
Human Resources/Office Coordinator -
06.2014 - 11.2023
Online Admissions Representative - Ross Education, LLC
08.2013 - 04.2014
Grand Valley State University - Bachelor of Science, Psychology