A dynamic and empathetic professional with a strong background in child care and entertainment, demonstrated through experience at Bb Grandslam and solo singing performances. Excelled in creating engaging environments, fostering inclusivity, and managing diverse groups with patience. Skilled in child supervision and CPR certified, ensuring safety and satisfaction. Achieved notable improvements in client loyalty through exceptional service and conflict resolution.
• Organized vibrant birthday celebrations that enhanced the overall guest experience.
• Resolved conflicts to restore customer satisfaction, and promote loyalty to the company brand.