Amberlie Hastings
Mapleton,Utah
Summary
Dedicated Registered Nurse with extensive experience in patient counseling and the nursing process. Proven success in direct patient care and clinical research management, demonstrating strong problem-solving skills grounded in compassion. Proficient in EMR systems, enabling the delivery of high-quality care while optimizing operational efficiency. Committed to enhancing patient outcomes through empathetic communication and comprehensive clinical expertise.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse, Nurse Case Manager
Optum Fertility Solutions / United Healthcare
03.2024 - Current
- Responsible for making outbound calls to assess members current health status, identify gaps or barriers in treatment plans, and providing patient education to assist with treatment management
- Made referrals to outside sources and provide a complete continuum of quality care through close communication with members via phone interaction
- Supported members with condition education, medication reviews, and connections to resources
- Made outbound calls to assess members current health status
- Provided a complete continuum of quality care through close communication with members via phone and text messaging interaction
- Support members with condition education, medication review and injection review
- Followed and advocated for members for infertility treatment
- Including In-vitro fertilization cycles, frozen embryo transfer cycle, mock cycles, IUI cycles and timed-intercourse cycles
- Answer patient questions regarding patient cycles and calendars as well as a high-level overview of their insurance benefits
Registered Nurse, IVF & Embryo Donation Coordinator
Utah Fertility Center
Pleasant Grove, UT
11.2014 - 12.2023
- Monitor, develop, and coordinate care for all infertility and IVF patients, including in-vitro fertilization cycles, frozen embryo transfer, and mock cycles.
- Monitor patients after surgery: take vital signs, and monitor mental orientation post-surgery.
- Responsible for providing education, including nursing consults and medication teaching, to patients to prepare them to undergo procedures and testing related to infertility testing for in vitro fertilization and frozen embryo transfers.
- Coordinate IVF calendars and protocols.
- Answer patients' questions regarding patient cycles and calendars.
- Responsible for patient scheduling and coordinating with the IVF lab and surgery center for patient procedures.
- Patient documents were reviewed according to FDA protocol, and were accurately placed in EMR and physical charts in accordance with FDA standards.
- Coordination of the Embryo Donation Program and waiting list, responsible for offering patients' embryo profiles to review for approval for possible frozen embryo transfer in the future.
- Follow up with patients each day after ultrasound, lab tests and results, physician orders, and other related tests or visits.
- Provide compassion and emotional support to patients throughout their infertility experience.
- Assure that all specific physician orders and procedures are carried out prior to treatment cycles.
- Responsible for calling patients with surgery and frozen embryo transfer schedule notifications and instructions.
- Assist with quality improvement projects and clinical research coordination for patients.
- Managed multiple tasks while providing timely, high-quality patient care.
- Demonstrated ability to work independently, as well as collaboratively, within a team environment.
- Provided direct patient care, including assessment and evaluation of health status, development of individualized plans of care, and implementation of nursing interventions.
Clinical Research Nurse Coordinator
Utah Fertility Center
Pleasant Grove, UT
11.2018 - 03.2021
- Worked collaboratively with nursing staff members at various locations where trials were being conducted.
- Applied critical thinking skills to review medical charts to ensure the accuracy of data collected during clinical trials.
- Regularly attended educational seminars related to ethical considerations in conducting clinical research studies.
- Demonstrated ability to coordinate and manage clinical research studies, including designing protocols, recruiting participants, and conducting data analysis.
- Utilized excellent communication skills to interact with investigators, sponsors, and other healthcare professionals involved in the research process.
- Monitored subject eligibility throughout the course of the study by verifying that inclusion and exclusion criteria have been met.
- Maintained detailed documentation of all aspects of clinical trial activities, such as adverse events reports and laboratory results.
- Ordered drugs or devices necessary for study completion.
- Dispensed medical devices and drugs, calculated dosages, and provided instructions as necessary.
Owner & Finance Manager
Hastings Construction, L.L.C.
Spanish Fork
05.2002 - 11.2013
- Handled all financial aspects, payroll, and employee benefits
- Office Manager experience
- Customer service involves all interactions with customers in person or by phone
- Processed all work orders for job sites and payroll hours for employees
- Negotiated contracts and agreements with business partners, vendors, and customers
- Managed budgets effectively by accurately forecasting expenses and revenues
- Ensured compliance with all applicable laws, regulations, and policies across the organization
Education
Associate of Science Degree - Nursing
Provo College
05.2014
General Education and Pre-requisites -
Utah Valley University
05.2012
Skills
- Proficient application of the nursing process
- Expertise in Microsoft Office Applications
- Accurate documentation of patient outcomes
- Relationship building
- Treatment planning
- Patient counseling
- Medication administration
- Direct Patient Care
- Compassion and empathy
- Complex problem-solving
- EMR systems
- Appointment scheduling
Certification
- Registered Nurse in the state of Utah (Compact License)
- Registered Nurse in District of Columbia
- Registered Nurse in New York State
- Registered Nurse in the state of Illinois
- Registered Nurse in the state of California
- Registered Nurse in the state of Massachusetts
- American Red Cross, CPR for Healthcare Providers, 03/01/23
- Good Clinical Practice Certified.
Timeline
Registered Nurse, Nurse Case Manager
Optum Fertility Solutions / United Healthcare
03.2024 - Current
Clinical Research Nurse Coordinator
Utah Fertility Center
11.2018 - 03.2021
Registered Nurse, IVF & Embryo Donation Coordinator
Utah Fertility Center
11.2014 - 12.2023
Owner & Finance Manager
Hastings Construction, L.L.C.
05.2002 - 11.2013
Associate of Science Degree - Nursing
Provo College
General Education and Pre-requisites -
Utah Valley University
Similar Profiles
Miriah BoocherMiriah Boocher
Clinical Resource Lead at United HealthGroup, United Healthcare, OptumClinical Resource Lead at United HealthGroup, United Healthcare, Optum
Heather AlstonHeather Alston
Healthcare Representative at Change Healthcare/ United Healthcare-OptumHealthcare Representative at Change Healthcare/ United Healthcare-Optum
Rashmawatie JaiprashadRashmawatie Jaiprashad
NA at Change Healthcare / United Healthcare/OptumNA at Change Healthcare / United Healthcare/Optum