Heike Flaxa

Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process, assisted with appointments and classes, as well as with placement in care facilities

Determined and coordinated appropriate level of care to meet individual patient needs.

Developed patient care plans, overall patient health assessments and evaluations.

Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.

Collaborated with physicians on patient medications, medical needs and performance.

Documentation review to ensure appropriateness of treatments.

Collaborated in consults, patient care plans development, patient monitoring and evaluations.

Supervised and trained Community Health Worker

Vice Chair of Safety Committee

Participated in Pain Management QI Project

COVID-19:

Created COVID-19 Contact Tracing Plan, as well as Contact Tracing kits for tribal members.

Collaborated with LHA to optimize response to COVID-19 cases.

Sole Case Investigator and Contact Tracer for tribal members and tribal clinic patients, as well as their contacts.

Provided COVID-19 Guidance for Tribal Departments in regards to outbreaks and reopening guidance.

Responsible for providing educational programs as well as coordinating multidisciplinary approved provider programs in clinical related areas

Provided education and competency for newly hired RN's, CLPN's, LPN's, Nursing Assistants, as well as provided yearly competencies to Inpatient Nursing Assistants.

Accountable for standards of education documentation and regulatory agency requirements.

Responsible for meeting standards for CNE and other multidisciplinary approval providership in Mississippi and Alabama.

PALS coordinator and instructor

BLS instructor

Monitored and adjusted daily staffing of all nursing units in the service line and maintained appropriate nurse: patient ration while reducing overtime when possible.

Responsible for supervising and evaluating work performance in terms of patient care, unit relations, and efficiency of service.

Responded to all patient codes/ alerts, as well as other emergent situations with visitors and employees.

Assisted and completed bereavement procedures and care of families experiencing fetal demise or neonatal death.

Maintained basic knowledge of all nursing units in the service line, as well as served as a resource person and mentor for staff.

Provided care for patients in several departments: NICU/ Intermediate Care Nursery, Nursery, Pediatrics, OB, and GYN.

Relief Nursing Supervisor for entire Women's Hospital

Acted as charge nurse on the Pediatric floor

Administered medications

Completed assessments

Performed procedures such as IV insertion, catheterization, feeding tube insertion, and assistance with lumbar punctures

Documented accurately in EMR all aspects of nursing care

Staffing of all nursing personnel for two clinics

Lead daily operations of nursing staff

Responsible for vaccination programs

Developed policies and procedures

Provided nursing care to pediatric patients

Trained new employees

Acted as referral nurse

Provided care for patients in several departments: NICU/ Intermediate Care Nursery, Nursery, Pediatrics, OB, and GYN

Administered medications

Completed assessments

Performed procedures such as IV insertion, catheterization, feeding tube insertion, and assistance with lumbar punctures

Documented accurately in EMR all aspects of nursing care