Amberly Mills
Indianapolis,Indiana
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Caregiver
Home Health Care Connections
Indianapolis, IN
11/10/23 - Current
- Contributed to meal preparation.
- Supported bathing, dressing and personal care needs.
- Drove client to complete various tasks including grocery shopping, attending doctor appointments, and running errands.
- Laundered clothing and bedding to prevent infection.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
Patient Service Representative
Johnson Memorial Hospital
Greenwood, Indiana
05.2023 - 10.2023
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Referred patients to appropriate professionals and services.
- Answered patient questions and fielded complaints to resolve issues.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Obtained proper authorization and identification to release confidential medical records.
- Ran credit card batches and balanced deposits on daily basis.
- Registered patients by verifying records to update computer system and patient charts.
Education
High School Diploma -
The Excel Center
Indianapolis, IN04-2023
Skills
- HIPAA Compliance
- Strong Oral and Written Communication
- Proofreading
- Interpersonal Communication
- Strong Organization
- Medical Terminology
- Problem Solving
- Customer Service
- Compassionate Client Care
Certification
- CPR Certified
- Emergency Telecommunicator
Timeline
Patient Service Representative
Johnson Memorial Hospital
05.2023 - 10.2023
Caregiver
Home Health Care Connections
11/10/23 - Current
High School Diploma -
The Excel Center
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