Amberly Rosales
Downey,CA
Summary
I am committed to contributing the best care and comfort for pets and their owners. I aspire to create a positive and productive work environment. By utilizing my skills, I hope to become a part of a cohesive team.
Overview
3
3
years of professional experience
Work History
Front Office Coordinator
Bixby Animal Clinic
04.2023 - Current
- Collect patient and client documents and information.
- Monitored office supplies and placing orders.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Collaborated with medical staff to ensure seamless coordination of patient care and timely communication.
Assistant Property Manager
The Kensington Apartments
12.2022 - 04.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Posted policies and rules in common areas for tenant review.
- Collected and deposited rent checks.
Team Member
Cinemark Downey and XD
10.2021 - 12.2022
- Greeted customers and provided knowledgeable service.
- Operated register and collected cash payment.
- Helped resolve customer complaints.
- Unboxed & restocked merchandise.
- Maintained clean workplace and environment.
- Prepared basic food and drink items.
Education
High School Diploma -
Downey High School
Downey, CA06-2022
Skills
- Schedule Coordination
- Exceptional communication
- Multitasking and Organization
- Team Leadership
- Handling Complaints
- Staff Training
- Strategic Planning
- Workflow Optimization
- Intermediate Spanish
- WPM: 45
References
Genesis Patino (Former FOC Manager)
(562) 688-3638
Brianna Espinoza (Former FOC)
(619) 602-7656
Jazmin Rosales (Former Technician/ Vet Assistant)
(714) 873-3580
Timeline
Front Office Coordinator
Bixby Animal Clinic
04.2023 - Current
Assistant Property Manager
The Kensington Apartments
12.2022 - 04.2023
Team Member
Cinemark Downey and XD
10.2021 - 12.2022
High School Diploma -
Downey High School
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