Amberly Santana
Summary
Innovative Learning Experience Designer with a background in creating engaging and effective learning programs for organizations of all sizes and industries. Demonstrated strengths in instructional design, e-learning platforms, and engaging cross-functional teams. Skilled at leveraging adult learning theory and UX design principles to create digital experiences that improve learner engagement and drive sustainable behavior change.
Overview
11
11
years of professional experience
Work History
Senior Learning Experience Designer
NovoEd
San Francisco, CA
08.2020 - Current
- Designed and developed 50+ scalable learning solutions that bolstered enterprise workforce capabilities.
- Developed and implemented a partner enablement cerfication program.
- Reviewed existing training programs for enterprise clients and identified areas for improvement or enhancement.
- Coordinated with stakeholders to develop instructional strategies that meet organizational goals.
- Assessed training needs through surveys, interviews, focus groups or other methods.
- Implemented employee training programs to improve performance and productivity.
- Led instruction for both virtual and in-person workshops, ensuring content was relevant, engaging and up-to-date with industry trends.
Learning and Development Specialist
Cultural Awareness International
Dallas, TX
08.2018 - 08.2020
- Cultivated corporate expatriates' skills through the development of intercultural training programs, leveraging adult learning theories and e-learning best practices.
- Collaborated with subject matter experts to innovate and refine training materials, aligning learning objectives with overarching goals.
- Conducted assessments, surveys and interviews to identify training needs and develop appropriate courses.
- Organized virtual workshops and webinars to enhance staff knowledge on intercultural competency topics.
International Student Specialist
Dallas College
Dallas, TX
08.2017 - 08.2018
- Facilitated cultural adjustment workshops for international students throughout the academic year.
- Provided support and resources to international students for their transition into the university environment.
- Developed and implemented programs and services for international students in order to foster intercultural understanding.
- Advised international students regarding immigration policies, procedures, and regulations.
Co-Curricular Learning Graduate Assistant
University of Dayton
Dayton, OH
07.2015 - 06.2017
- Orchestrated and taught an Intercultural Leadership curriculum, employing student development theories for study abroad participants.
- Spearheaded a leadership program for 140 first-year resident assistants.
- Developed undergraduate-level course materials, such as syllabi, lesson plans and assignments.
Teach for America Educator
Dayton Bilingual Academy
Dayton, OH
07.2013 - 07.2015
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Provided individualized instruction to meet the needs of all students.
Education
Master of Science - Higher Education Administration
University of Dayton
Dayton, OH05-2017
Bachelor of Arts - International Studies And Spanish
University of Dayton
Dayton, OH05-2013
International Affairs
Universidad Pontificia De Comillas
Madrid01.2011
Skills
- Partner Enablement Solutions
- Learning Strategies
- Learning Management Systems (LMS)
- Course and Learning Journey Development
- Course Facilitation
- Impact Measurement and Analysis
- Relationship Building
- Data-Driven Decision Making
- Stakeholder Collaboration
- Creative Problem Solving
Awards
- Graduate Student Collaboration Award: Recognition of work in providing campus support and cross-departmental collaboration, 2016
- Teacher of the Year: Class achieved highest growth in Reading and Math assessment scores in district, 2014
- Summa Cum Laude: Graduated with highest academic honors, 2013 and 2017
Selected Presentations
- Santana, A. J. Modeling Inclusivity in the Design of DEI&B Programs. The Forum for Workplace Inclusion Conference, 2023.
- Santana, A. J. and Remiker, D. Vision vs. Reality: Designing a Blueprint for Success. NovoEd Webinar, virtual, 2023.
- Santana, A. J. and Lee, K. Allyship: Peer Networks and Social Learning for Building an Inclusive Workplace. Brandon Hall Webinar, 2022.
Languages
Spanish
Professional
Timeline
Senior Learning Experience Designer
NovoEd
08.2020 - Current
Learning and Development Specialist
Cultural Awareness International
08.2018 - 08.2020
International Student Specialist
Dallas College
08.2017 - 08.2018
Co-Curricular Learning Graduate Assistant
University of Dayton
07.2015 - 06.2017
Teach for America Educator
Dayton Bilingual Academy
07.2013 - 07.2015
Master of Science - Higher Education Administration
University of Dayton
Bachelor of Arts - International Studies And Spanish
University of Dayton
International Affairs
Universidad Pontificia De Comillas