Amber Thaiz Urena
New York,NY
Summary
Dynamic professional with a proven track record known for high productivity and efficiency in task completion. Possess specialized skills in community outreach, program development, active listening, empathy, problem-solving, and adaptability. Excelled in fostering community outreach and building relationships, and delivering exceptional attention to detail and problem-solving abilities. Ready to leverage these abilities to make impactful contributions in a new role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Control Lead Inspector
NYCHA New York City Housing Authority
NY, NY
10.2020 - 01.2025
- Conducted detailed lead inspections of residential properties to ensure compliance with local, state, and federal building codes.
- Generated detailed reports outlining inspection and testing results.
- Investigated complaints from citizens related to code violations, or hazardous conditions at construction sites.
- Inspected building components, such as foundations, walls, roofs, windows, doors, and stairs.
- Prepared detailed reports outlining findings from inspections, including recommendations for corrective action when necessary.
- Assisted in developing new methods of inspecting components or materials used in production operations.
Summer Youth Employee
Day Care Center SYEP
New York, NY
05.2016 - 09.2020
- Supervised children during indoor and outdoor activities, outings, and special events.
- Collaborated with staff to develop engaging, educational content for students.
- Promoted a fun, safe, and inclusive environment by monitoring the activity of students to identify and address behavioral issues.
- Provided office support by answering all incoming calls, directed clients to appropriate floors, and personnel.
- Assisted in organizing and leading recreational activities for youth participants.
- Updated and maintained databases with current information.
- Counseled youth on personal issues related to family dynamics, peer pressure, substance abuse prevention, and mental health awareness.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Fostered relationships between staff members and youths through mentoring sessions.
- Supported children with special needs, adapting activities to meet diverse requirements.
Education
High School Diploma -
Independence High School
New York, NY01-2019
Skills
- Attention to detail
- Multitasking Abilities
- Team collaboration
- Problem-solving abilities
- Relationship building
- Conflict resolution
- Microsoft office
- Community outreach
- Parent-teacher communication
Certification
- Lead Inspector Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Quality Control Lead Inspector
NYCHA New York City Housing Authority
10.2020 - 01.2025
Summer Youth Employee
Day Care Center SYEP
05.2016 - 09.2020
High School Diploma -
Independence High School
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