Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephany Gabriela Vargas-Vargas

Revere,MA

Summary

**Summary**

Dynamic and customer-focused professional with a proven ability to engage and connect with diverse clientele. Known for a friendly demeanor and excellent communication skills, I thrive in fast-paced environments and adapt quickly to new challenges. Demonstrated potential for leadership through proactive problem-solving and a collaborative approach to team projects. Committed to delivering exceptional service and fostering positive relationships, while continuously seeking opportunities for personal and professional growth.

Overview

3
3
years of professional experience

Work History

Member Services

Planet Fitness
Revere, MA
08.2024 - Current
  • Answered incoming customer inquiries regarding product and service information.
  • Assisted customers with account maintenance such as resetting passwords and updating contact information.
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.
    Check members into the system.
    New member sign-up.
    Take prospective members on tours.
    Facilitate needed updates to member’s accounts.
    Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Cadet Captain - Financial Officer

JROTC Program Revere High
Revere, MA
08.2021 - Current
  • Managed logistics and resource allocation for training exercises, ensuring efficiency and cost-effectiveness.
  • Monitor, as well as ensure, the matching of money to the transaction roster and balance sheets for the Patriot Battalion.
  • In the junior varsity physical training team.
  • CMP - Civilian Marksmanship Program (Varsity), expert shooter, 200FT in Comal. Got 2nd place in kneeling and 5th place overall.
  • Operation Snow Angel - Snow removal for the elderly.
  • S8 NCOIC for Fund raise and in charge of the patriot, all finances writing, and battalion.
  • Finance Officer - Monitoring, ensuring the matching of money, the transaction, the Roster, and the balance sheet.

Education

High School Diploma -

Revere High School
Revere, MA
06-2025

Skills

  • Member services coordination
  • Member services
  • Tutoring services
  • Skincare services
  • Social services collaboration
  • Sell services
  • Custodial Services
  • Member relations
  • Plan services

Languages

Spanish
Native/ Bilingual
Portuguese
Limited
Italian
Limited

Timeline

Member Services

Planet Fitness
08.2024 - Current

Cadet Captain - Financial Officer

JROTC Program Revere High
08.2021 - Current

High School Diploma -

Revere High School

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Stephany Gabriela Vargas-Vargas