Ambrea Rodgers
Colony,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Dispatcher / Load board Specialist
KCTowing
09.2018 - 06.2020
- Collaborated with drivers to create the most cost- effective route
- Monitored dashboards to ensure drivers complete their routes on time
- Communicated with insurance companies as well as their customers and ours
- Received payment information by phone Emailed invoices to customer or customers insurance company for payment
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Carried out day-day-day duties accurately and efficiently.
Survey Supervisor/ Data Entry Clerk/, Quality Control/ Recruiting Trainer/ Editor
Murray Hill Center ~ Reliable Recruiting
01.2008 - 10.2017
- Supervised workers engaged in interviewing people to compile statistical information about topics, such as public issues and consumer buying habits
- Wrote, designed, and produced daily quota sheets and production reports
- Verified work of interviewers by phone to ensure participants were quality recruits
- Trained and instructed employees in job duties Input recorded responses of recruits into MS Excel spreadsheets
Education
Criminal Law Certification -
Blackstone Career Institute
Bachelor of Science - Criminal Justice, Communication
Strayer University
Skills
- Service Requests
- Roadside Assistance
- Mobile Location-Based Services Software
- Customer Interaction
- Effective Communication
- Problem Assessment
- Prioritizing Calls
- Updating Logs
- Navigation Support
- Speech Clarity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
Dispatcher / Load board Specialist
KCTowing
09.2018 - 06.2020
Survey Supervisor/ Data Entry Clerk/, Quality Control/ Recruiting Trainer/ Editor
Murray Hill Center ~ Reliable Recruiting
01.2008 - 10.2017
Criminal Law Certification -
Blackstone Career Institute
Bachelor of Science - Criminal Justice, Communication
Strayer University
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