Ryan Moore
Brentwood,CA
Summary
Personal Profile I am a dynamic individual and a natural leader who prides himself on my enthusiasm for life and charismatic personality. Having worked within different areas of transport and logistics I have developed an array of skills that, along with tenacious and proactive approach, give me a sense of achievement. I thrive under pressure, enjoy working to tight deadlines and juggling multiple tasks whilst promptly delivering efficient and profitable results. I am skilled communicator who builds and maintains strong and long-lasting relationships with colleagues, clients and customers on all levels.
Overview
15
15
years of professional experience
5
5
Dispatcher coordinator
Work History
Dispatcher
Ryans Express Inc.
05.2023 - 11.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 17 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Transport Coordinator
DHL
02.2018 - 02.2023
- Handling all export and import shipments (LCL, FCL and out of gauge), executing day to day operational tasks over all modes (road/air/ocean), co-ordinating all international multi-mode transport operations and ensuring relevant legislation is adhered to, analysing route plans to create the most cost effective solutions in a busy environment, identifying and executing financial savings and increasing revenue streams across the network with a total goal of increasing profitability, supporting the development of processes to manage freight movements and demonstrate control over carriers ensuring service quality, taking part in continuous improvement initiatives, working closely with all stakeholders to ensure that DHL provides the customer with best solutions through the use of mutually agreed carriers.
Depot Support Coordinator
Palletforce
12.2017 - 02.2018
- Processing discrepancies on consignments, investigating and solving complex and long-standing problems, providing help and advice using organisation’s products and services, communicating courteously by telephone, email and face to face
Logistics Operations Administrator
Healthcare at Home
11.2015 - 11.2017
- Supporting logistics in all aspects of distribution on internal and external level, coordinating and monitoring supply chain operations, assisting with clearing any ongoing investigations such as missing packages or missing signatures and liaising with depots and therapy teams across the UK, updating inland and Europe delivery spreadsheets to minimise stock loss and to ensure all deliveries are kept within correct temperature range and reach patients in a timely manner
Receptionist
Kerry Foods
10.2015 - 12.2015
- Providing administrative support across the business, greeting, directing and announcing visitors in a friendly and professional manner, answering and forwarding incoming phone calls, monitoring logbook, managing appointment calendar and scheduling meetings, performing other clerical duties
Shift Co-ordinator
Boots
06.2015 - 09.2015
- Leading a team of 4 supervisors looking after circa 200 temporary workers, absence management, maintaining high level of customer service measured through regular customer service reviews, developing and maintaining strong relationship with the client, resolving any issues arising in a timely manner to the client satisfaction, ensuring that all aspects of the Operations Manual and KPIs are met and exceeded
Warehouse Operative
Holland and Barrett
07.2013 - 06.2015
- Running stock checks and inventory control processes, general admin duties
Manager
Fitness
09.2010 - 07.2013
- Recruiting, training and supervising staff, cashing up and keeping stock records, managing profitability of the centre, preparing weekly and monthly reports and cash projections for centre owners, generating income, advertising and promoting the club
Manager
Bally Total Fitness
05.2003 - 09.2010
- Designing and promoting activities to meet customer demand, carrying out health and safety checks on the equipment and site, handling complaints and incidents, producing and analysing weekly and monthly reports, project management
Education
Criminal Justice, Computer Technology
DeVry University
Skills
- Service Coordination
- Work Order Management
- Dispatch Coordination
- Customer Relations
- Route Navigation
- Schedule Management
- Data Entry
- Database Management
- Service Planning
- Routing Orders
- Customer Relationship Management
- Database Updates
- Route Planning
- Dispatch Software
- Geographical Knowledge
- Organizational Skills
- Conflict Resolution
- Effective Communication
- Customer Service
- Problem Solving
- Workload Management
- Microsoft Office
- Effective Communications
- Customer Request Management
- Material Distribution
- Regulatory Compliance
- Incident Reporting
- Critical Thinking
- Adaptability
- Vehicle Dispatch
- Processing Orders
- Dispatching Workers
- Fleet Dispatching
- Coordinating Urgent Deliveries
- Delivery Support
- Adjusting Routes
- Improving Operations
- Service Requests
- Work Order Preparations
- Coordinate Services
- Driver Support
- Supply Chain Improvement
- Route Planning and Adjustment
- International Shipments
- Resource Coordination
- Special Requests
- Business Correspondence
- Recordkeeping Requirements
- Problem Assessment
- Information Updates
- Driver Relations
- Schedule Coordination
- Updating Logs
- Training New Hires
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Dispatcher
Ryans Express Inc.
05.2023 - 11.2023
Transport Coordinator
DHL
02.2018 - 02.2023
Depot Support Coordinator
Palletforce
12.2017 - 02.2018
Logistics Operations Administrator
Healthcare at Home
11.2015 - 11.2017
Receptionist
Kerry Foods
10.2015 - 12.2015
Shift Co-ordinator
Boots
06.2015 - 09.2015
Warehouse Operative
Holland and Barrett
07.2013 - 06.2015
Manager
Fitness
09.2010 - 07.2013
Manager
Bally Total Fitness
05.2003 - 09.2010
Criminal Justice, Computer Technology
DeVry University
Similar Profiles
Jack MullenJack Mullen
Suit Sales Associate at Anthony Ryans LtdSuit Sales Associate at Anthony Ryans Ltd
Jamie SteeleJamie Steele
Barman at J T Ryans BarBarman at J T Ryans Bar
Lenard ThompsonLenard Thompson
Prep Cook /Dishwasher at Ryans RestaurantsPrep Cook /Dishwasher at Ryans Restaurants
Esmeralda ValdovinosEsmeralda Valdovinos
Business Owner at LashUp LLCBusiness Owner at LashUp LLC
Jason (JJ) MirandaJason (JJ) Miranda
Lead Busser at Skipolini's PizzaLead Busser at Skipolini's Pizza