Paul Ney
Indianapolis,IN
Summary
Dynamic logistics professional with extensive experience at Redi Controls, excelling in dispatch coordination and customer service. Proven ability to optimize routes and enhance efficiency, achieving a significant reduction in delays. Skilled in utilizing dispatch software and fostering team collaboration to drive operational success and improve service quality.
Overview
2026
2026
years of professional experience
Work History
Dispatcher
Redi Controls
- Coordinated daily dispatch operations, ensuring timely delivery of services to clients.
- Utilized routing and scheduling software to optimize vehicle assignments and improve efficiency.
- Communicated effectively with drivers and clients to resolve issues and enhance service quality.
- Reduced delays during peak hours by monitoring and adjusting routes according to real-time traffic patterns.
- Assisted in training new team members on dispatch protocols and safety guidelines.
Shop Manager
Redi Controls
- Managed daily operations, ensuring compliance with safety protocols and company standards.
- Trained and supervised staff in effective inventory management and customer service techniques.
- Streamlined workflow processes, enhancing productivity and reducing operational delays.
- Implemented inventory control systems, improving accuracy in stock levels and order fulfillment.
- Developed and maintained relationships with suppliers to optimize procurement strategies.
Logistics Manager
Redi Controls
Franklin, IN
01.2015 - Current
- Coordinated logistics operations, ensuring timely delivery and adherence to safety protocols.
- Managed inventory control systems, optimizing stock levels and reducing excess inventory.
- Implemented process improvements, enhancing workflow efficiency across logistics teams.
- Developed and maintained relationships with suppliers, improving service quality and reliability.
- Trained staff on logistics best practices, fostering a culture of continuous improvement.
School Bus Driver
Perry Township Schools
Indianapolis, IN
06.2022 - 09.2023
- Operated school bus safely, adhering to traffic laws and safety regulations.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety compliance.
- Assisted students with boarding and disembarking, ensuring a secure environment.
- Maintained effective communication with parents and school staff regarding schedules and student needs.
- Managed student behavior on the bus, promoting a respectful atmosphere during transit.
- Responded promptly to emergency situations, applying first aid when necessary.
- Documented daily route activities and incidents for administrative review and record-keeping.
- Participated in ongoing training sessions to enhance driving skills and safety awareness.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
- Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
- Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
- Strengthened community relations by participating in school events and activities, representing transportation team positively.
- Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
- Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
- Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
- Supported implementation of green practices by reducing unnecessary idling and promoting recycling on bus.
- Enhanced student punctuality by maintaining strict adherence to scheduled routes and times.
- Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
- Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
- Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
- Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
- Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
- Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
- Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
- Utilized feedback from students and parents to make continuous improvements to transportation service.
- Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
- Ensured safety of all passengers by meticulously following traffic laws and school policies.
- Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
- Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
- Streamlined communication with parents regarding transportation schedules and changes, improving overall satisfaction.
- Supervised students during loading, unloading and on bus.
- Drove bus along assigned route, picking up students.
- Created and enforced bus rules and kept expectations posted.
- Enforced student behavior policies and responded to student emergencies.
- Worked closely with school administration and transportation to maintain smooth operations.
- Identified and reported mechanical problems and safety hazards.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Completed logbooks, incident reports and other daily paperwork.
- Inspected and serviced buses on regular basis.
- Attended pre-trip meetings to support safe transport of students.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Maintained accurate and up-to-date route and time logs.
- Assisted in loading and unloading students and belongings.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Executed proper and timely loading and unloading of passengers.
- Recorded bus route and made notes for substitute drivers.
- Taught students first-aid and emergency protocols in case of emergency.
- Administered first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
Field Trip Coordinator
Perry Township Schools
Indianapolis, IN
06.2022 - 09.2023
- Coordinated logistics for educational field trips, ensuring timely transportation and safety compliance.
- Developed engaging itineraries to enhance student learning and experience during trips.
- Collaborated with educators to align trip objectives with curriculum standards and learning goals.
- Managed communication with parents regarding trip details, expectations, and consent forms.
- Evaluated vendor services to secure quality resources for student enrichment activities.
- Established protocols for risk assessment and emergency procedures during field trips.
- Trained volunteers on safety guidelines and best practices for supervising students off-site.
- Implemented feedback mechanisms post-trip to assess satisfaction and identify areas for improvement.
- Organized pre-trip meetings with chaperones, reviewing responsibilities and expectations for a smooth experience.
- Maximized educational impact by integrating trip content into classroom discussions before-and-after excursions.
- Secured grants or funding opportunities when available to offset costs associated with these valuable learning experiences.
- Kept up-to-date on industry trends by attending professional development workshops related to experiential education.
- Evaluated the success of each excursion, gathering feedback from students, teachers, and chaperones for future improvement.
- Managed budgets effectively, prioritizing cost-efficient transportation and admission fees for optimal value.
- Handled unexpected challenges efficiently during trips while maintaining a positive atmosphere for students and staff members.
- Tailored field trips to accommodate diverse student needs, including those with special requirements or accommodations.
- Cultivated an inclusive environment on each trip through careful group management strategies that promoted respect among students.
- Developed strong relationships with venues, securing preferred booking dates and discounts for school groups.
- Streamlined the planning process by creating reusable templates for permission slips, itinerary schedules, and checklists.
- Fostered positive relationships with local organizations, opening doors for future collaborations and unique learning opportunities for students.
- Ensured safety of all participants by meticulously following protocols and guidelines.
- Maintained detailed records of all aspects of each trip, ensuring compliance with school policies and procedures.
- Contributed to the overall school community by participating in events such as open houses or faculty meetings.
- Provided clear communication to parents regarding trip details, consent forms, and payment deadlines.
- Enhanced student learning experiences by arranging hands-on activities during field trips.
- Assisted fellow coordinators in their planning efforts when needed, sharing resources and expertise generously.
- Coordinated successful field trips by carefully selecting relevant and educational destinations.
- Collaborated with educators to design field trip itineraries that aligned with curriculum goals.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Utilized social media to promote events and increase attendance.
- Implemented protocols and procedures to effectively manage planning process.
- Developed detailed event reports, documenting all aspects of each event.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Monitored and controlled event expenditures to meet budgets.
- Oversaw event registration process by collecting and tracking attendee information.
- Analyzed event costs to identify areas of improvement and cost savings.
- Coordinated travel and accommodations for event attendees.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Produced concept plans for high-profile corporate meetings and events.
- Coordinated transportation and parking arrangements for guests and vendors.
- Developed and distributed event surveys to gather feedback and assess event success.
United States Army
United States of America
01.1993 - 11.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate Of Applied Business - Global Business Management
University of Maryland, Baltimore County
Baltimore, MD05.1996
Certified OSHA Trainer / Inspector - Biological And Chemical Hazardous Materials
OSHA Trainer
Baltimore, MD10.1994
High School Diploma - General Studies
Beech Grove High School
Beech Grove, IN05.1992
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Customer relations
- Dispatch coordination
- Schedule management
- Route planning
- Updating logs
- Schedule coordination
- Route navigation
- Customer relationship management
- Routing orders
- Service coordination
- Work order management
- Maintaining call metrics
- Communication equipment operation
- Dispatching field personnel
- Database maintenance
- Service planning
- Closing tickets
- Incident reporting
- Conflict resolution
- Database updates
- Traffic monitoring
- Verifying coverage
- Database management
- Technical aptitude
- Team collaboration
- Multitasking and organization
- Verbal and written communication
- Map reading
- Record keeping
- Emergency protocols
- Equipment management
- Geographical expertise
- Tracking systems
- Shift coordination
- Delivery procedures
- Vehicle coordination
- Workflow prioritization
- Call handling
- Monitoring field personnel
- Critical thinker
- Improving operations
- Coordinating urgent deliveries
- Delivery support
- Radio communication
- Processing orders
- Driver communication
- Software proficiency
- Adjusting routes
- Work order generation
- Training new hires
- Navigation support
- Multitasking Abilities
- Critical thinking
- Microsoft office
- Organizational skills
- Effective communications
- Teamwork and collaboration
- Excellent communication
- Dispatch recordkeeping
- Route planning and adjustment
- Paperwork processing
- Multitasking
- Creative thinking
- Task prioritization
- Relationship building
- Communication management
- Mentoring and coaching
- Workload management
- Verbal communication
- Training and development
- Work crew dispatch
- Regulatory compliance
- Quality control
- Customer request management
- Team work scheduling
- Resource coordination
- Records maintenance
- Work order preparations
- Materials ordering
- Calendar and scheduling software
- Service requests
- Personnel monitoring
- Distance estimation
- Strategy development
- Equipment inspection
- Resource monitoring
Timeline
School Bus Driver
Perry Township Schools
06.2022 - 09.2023
Field Trip Coordinator
Perry Township Schools
06.2022 - 09.2023
Logistics Manager
Redi Controls
01.2015 - Current
United States Army
United States of America
01.1993 - 11.2014
Dispatcher
Redi Controls
Shop Manager
Redi Controls
Associate Of Applied Business - Global Business Management
University of Maryland, Baltimore County
Certified OSHA Trainer / Inspector - Biological And Chemical Hazardous Materials
OSHA Trainer
High School Diploma - General Studies
Beech Grove High School