Ambria Cherry
Byhalia,MS
Summary
Proven team collaborator and adept at complaint resolution, I enhanced customer satisfaction and repeat business at Carriage House Coffee through skilled supervision and training. Leveraging expertise in POS systems and espresso machine operations, I efficiently managed high-volume shifts, significantly improving dining experience and operational efficiency. I Am great with customers and love retail, a fun personality and a calm demeanor
Overview
3
3
years of professional experience
Work History
Warehouse Packer
WrapCO.
01.2021 - 07.2024
- Loaded merchandise into specific packages suited for product dimensions.
- Reviewed orders to verify products met specifications.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Operated manual pallet jacks and forklifts to move and store materials.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Organized items on racks, shelves and bins to maintain established order.
Waitress
Thistledome
06.2021 - 03.2024
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
Lead Barista
Carriage House Coffee
06.2022 - 11.2023
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
Entrepreneurship,
Homeschooled
Home 05-2026
Skills
- Up-selling
- Dining room maintenance
- POS systems
- Espresso machine operations
- Table turnover
- Meal recommendations
- Team collaboration
- Complaint resolution
- Box assembly
- Order documentation
baking, reading, volleyball
i love things that you cn enjoy with your whole
Languages
Japanese
Elementary
Spanish
Limited Working
English
Native or Bilingual
Timeline
Lead Barista
Carriage House Coffee
06.2022 - 11.2023
Waitress
Thistledome
06.2021 - 03.2024
Warehouse Packer
WrapCO.
01.2021 - 07.2024
Entrepreneurship,
Homeschooled