Ambria King
Bakersfield,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Personal In-Home Caregiver
Privately Employed
03.2020 - 11.2023
- Attended activities of daily living for an elderly woman with various medical conditions.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
- Promoted client autonomy by assisting with personal hygiene, grooming, and dressing routines.
- Maintained client health with proper medication administration and timely medical appointments.
- Supported clients'' nutritional needs by preparing healthy meals according to dietary restrictions and preferences.
- Managed clients'' schedules, coordinating appointments and transportation as needed for optimal time management.
- Assisted clients with mobility issues, utilizing assistive devices when necessary for safe movement.
Customer Care Attendant
Peddler's Son Produce
04.2018 - 03.2020
- Oversaw order entry and routing for family owned produce company catering to customers in Arizona, New Mexico and Northern Mexico
- Collaborated with drivers to ensure timely deliveries
- Mediated conflict resolution, and utilized software for both order entry and inventory.
- Assisted customers with product inquiries, resulting in increased sales and repeat business.
- Ensured timely responses to customer queries, elevating overall service quality.
- Contributed to team efforts in achieving company-wide targets for customer retention rates.
- Collaborated with colleagues to develop strategies for optimizing the customer experience.
- Handled escalated calls with professionalism and empathy, maintaining positive relationships with clients.
- Managed high call volumes efficiently, ensuring minimal wait times for customers seeking assistance.
- Implemented feedback from supervisors to continuously improve personal performance as a Customer Care Attendant.
Studio Photographer
Grad's Photography
08.2016 - 04.2018
- Captured visually stunning images for diverse clientele, including families, individuals, and corporate events.
- Provided exceptional customer service by addressing questions, concerns, and requests promptly and professionally.
- Streamlined workflow processes within the studio to ensure efficient scheduling, setup, and breakdown of photo sessions.
- Collaborated with marketing teams to generate eye-catching promotional materials that attracted new business opportunities.
- Maintained a clean and organized workspace, ensuring optimal working conditions for both staff and clients.
Education
Bachelor of Arts - Communication Studies
California State University Bakersfield
Bakersfield, Ca04.2024
Associate of Arts - Communication Studies
Bakersfield College
Bakersfield, Ca01.2016
Skills
- Register and Point of Sales technology
- Housekeeping
- customer service and conflict resolution
- Fall Prevention
- Meal Preparation
- Physical Mobility Support
- Problem Solving
- Stress Management
- Transportation Assistance
- Time Management
Languages
English - Fluent
Spanish - Conversational
References
- Gene Carbone, Head of Graphic Design, Grad's Photography, (602)488-0442
- Arian Rousta, Studio Manager, Grad's Photography, (480)338-9635
- Sean VanSickel, Security at St. John Manor, In Home Care Residence, (661)398-1318
- Liz Madrid, In Home Care Attendant, (661)516-5404
Timeline
Personal In-Home Caregiver
Privately Employed
03.2020 - 11.2023
Customer Care Attendant
Peddler's Son Produce
04.2018 - 03.2020
Studio Photographer
Grad's Photography
08.2016 - 04.2018
Bachelor of Arts - Communication Studies
California State University Bakersfield
Associate of Arts - Communication Studies
Bakersfield College