Ambria Williams
Walnut Creek,CA
Summary
Compassionate case manager with experience coordinating patient care, discharge planning, and community resources within healthcare settings. Skilled in psychosocial assessments, care coordination, and collaborating with interdisciplinary teams to support safe patient transitions. Strong background in documentation, regulatory compliance, and patient advocacy. Experience coordinating discharge planning and transitional care within healthcare environments. Currently pursuing a Master of Social Work with a commitment to improving patient outcomes and continuity of care.
Overview
2
2
years of professional experience
Work History
Case Manager
Regional Center of East Bay
Concord, CA
08.2024 - Current
- Coordinate services for a caseload of 60+ clients by assessing needs and developing individualized service plans.
- Conduct comprehensive assessments to determine eligibility for services and appropriate support resources.
- Collaborate with interdisciplinary teams including healthcare providers, therapists, service coordinators, and families to ensure continuity of care.
- Facilitate communication between clients, families, and community service providers to support coordinated care planning.
- Maintain accurate documentation and case notes to track client progress and service outcomes.
Social Service Director
Heartwood Healthcare
Vallejo, CA
03.2024 - 08.2024
- Developed and implemented discharge plans for patients transitioning from skilled nursing care to home or community settings.
- Conducted psychosocial assessments to evaluate patient needs and identify appropriate support services.
- Participated in interdisciplinary team meetings with physicians, nurses, therapists, and care staff to coordinate patient care plans and discharge planning.
- Coordinated family meetings to ensure clear communication regarding patient care goals and discharge arrangements.
- Ensured compliance with healthcare regulations and maintained detailed patient records.
Addiction Counselor
BAART Program
Antioch, CA
01.2024 - 03.2024
- Provided counseling and case management support for individuals with substance use disorders.
- Conducted intake assessments and developed individualized treatment plans.
- Maintained accurate client documentation and progress reports.
- Facilitated crisis intervention and behavioral support when necessary.
- Coordinated referrals to community support programs and healthcare services.
Education
Masters of Social Work Program -
National University
05-2027
Bachelor's of Science - Psychology
Saint Mary’s College of California
Moraga, CA01-2020
Associates Degree - Psychology
Diablo Valley College
Pleasant Hill, CA01-2017
Skills
- Discharge planning support
- Care coordination
- Patient assessments
- Psychosocial evaluations
- Community resource referrals
- Medical documentation
- Interdisciplinary collaboration
- Crisis intervention
- Treatment planning
- Regulatory compliance
- Family communication
- Case management
Timeline
Case Manager
Regional Center of East Bay
08.2024 - Current
Social Service Director
Heartwood Healthcare
03.2024 - 08.2024
Addiction Counselor
BAART Program
01.2024 - 03.2024
Masters of Social Work Program -
National University
Bachelor's of Science - Psychology
Saint Mary’s College of California
Associates Degree - Psychology
Diablo Valley College