Ambur McGuire
Susanville,CA
Summary
Customer-oriented General Manager with 1 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
1
1
Certification
Work History
AOD Certified Counselor
CenterPoint
Susanville, CA
10.2023 - Current
- Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
- Conducted group therapy sessions for clients, fostering a supportive environment conducive to recovery.
- Enhanced client recovery by developing and implementing individualized treatment plans tailored to their specific needs.
Office Assistant
Joel Nolen Office
Susanville, CA
11.2022 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Verified accuracy of business records by consistently updating customer information.
General Manager
Taco Bell
Susanville, CA
08.2021 - 10.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
High School Diploma -
Lassen Union High School
Susanville, CA01.2000
Skills
- Sales Expertise
- Staff Training
- Program Development
- Economic Analysis
- Staff Management
- Purchasing and Planning
- Administrative Skills
- Performance Evaluations
Certification
AOD Certified on March 11,2025
Timeline
AOD Certified Counselor
CenterPoint
10.2023 - Current
Office Assistant
Joel Nolen Office
11.2022 - Current
General Manager
Taco Bell
08.2021 - 10.2022
High School Diploma -
Lassen Union High School