AMEE MORALES
Queens,NY
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
28
28
years of professional experience
Work History
HEALTH AND SAFETY
THE PROFESSIONAL PROGRAM
All Broughs, NY
11.2022 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Conducted home visits in order to build relationships with families and assess the needs of individual children in their own homes.
Bookkeeper
Loboy Warehouse
The Bronx, NY
01.2020 - 11.2022
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
- Managed payroll processing for staff members.
- Generated invoices for clients and tracked payments received from customers.
- Resolved billing discrepancies with vendors or customers promptly.
- Assisted with the preparation of budgets and forecasts.
- Participated in special projects related to process improvements within the department.
Early Childhood Educator
Y.A.L.E Center
The Bronx, NY
03.1996 - 01.2020
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Ensured compliance with relevant regulations such as health and safety.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
Education
Health And Safety Trainer - EARLY CHILDHOOD DEVELOPMENT
SUNY At Albany
Albany, NY01-1999
Associate of Science - Computer And Information Sciences
Monroe College
The Bronx, NY08-1998
Skills
- Curriculum Development
- Customer Training
- Classroom Management
- Teaching Strategies
- Special Education
- General Ledger Maintenance
- Financial Recordkeeping
- Payroll Administration
- Invoice Processing
- Accounts Receivable
- Customer Relations
- Complaint Handling
- Call Documentation
- Customer Service
- Understanding Customer Needs
- High-Energy Attitude
- Data Management
References
References available upon request.
Timeline
HEALTH AND SAFETY
THE PROFESSIONAL PROGRAM
11.2022 - Current
Bookkeeper
Loboy Warehouse
01.2020 - 11.2022
Early Childhood Educator
Y.A.L.E Center
03.1996 - 01.2020
Health And Safety Trainer - EARLY CHILDHOOD DEVELOPMENT
SUNY At Albany
Associate of Science - Computer And Information Sciences
Monroe College