Versatile engineering professional with hands-on experience in field service, data-driven process improvement, and cross-functional project execution in high-tech manufacturing environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Tokyo Electron Americas
Phoenix
05.2022 - Current
Led on-site system commissioning and acceptance testing in collaboration with project managers and clients.
Troubleshot and resolved complex mechanical, electrical, and software issues, both remotely and on-site.
Programmed and maintained Allen-Bradley PLCs and control systems to optimize performance.
Delivered technical training to customer technicians, enhancing system knowledge and uptime.
Documented service activities and collaborated with cross-functional teams to align with project goals.
Quality Engineer
John Deere
Waterloo, IA
05.2020 - 05.2022
Analyzed warranty data and trends to identify root causes and reduce claims, contributing to a 15% drop in customer complaints.
Developed interactive dashboards in Excel and Power BI to visualize quality metrics and support engineering decisions.
Led corrective and preventive action initiatives for nonconforming parts, driving continuous improvement.
Performed final inspections and functional testing to ensure compliance with design and quality standards.
Education
Bachelor of Science - Material Science & Engineering
Texas A & M University
College Station, TX
05.2021
Skills
Project Management & Coordination
Data Analysis & Visualization (Excel, Power BI)
Electromechanical Troubleshooting
PLC Programming (Allen-Bradley)
Technical Documentation & SOPs
System Commissioning & Testing
Root Cause Analysis (RCA) & CAPA
Cross-Functional Collaboration
Certification
PMP
Six Sigma Green Belt
Google Data Analytics Professional Certificate
Timeline
Field Service Engineer
Tokyo Electron Americas
05.2022 - Current
Quality Engineer
John Deere
05.2020 - 05.2022
Bachelor of Science - Material Science & Engineering