Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrew Adams

Rochester,IN

Summary

Leveraged 31 years of expertise as a maintenance technician and field engineer in dynamic industrial and medical settings.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Field Service Engineer

Vision RT
Rochester, IN
02.2021 - 06.2024
  • Highly motivated customer-focused engineer with excellent customer-facing and technical problem-solving skills.
  • Comfortable interfacing with clients and other stakeholders at all levels of their organization.
  • Results-orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction. Strong proactive work ethic.
  • Experienced field engineer with electromechanical and IT skills, specifically in the medical industry.
  • Commercially aware.
  • Education, Experience, and Skills
  • Technically qualified experienced field engineer
  • IT skills:
  • Hardware Diagnostic experience.
  • Excellent knowledge and PC hardware skills including replacing PC components.
  • Windows 10 and Windows 7; Registry editing; TCP IP Networking; Windows Updates; Com Ports; Firewalls; OS Upgrades; using Windows Images.
  • SQL knowledge
  • Troubleshooting utilizing Event Viewer, Error Logs, Debug etc.
  • Overview knowledge of firewalls and configuration.
  • Electromechanical:
  • Excellent fault-finding skills.
  • Ability to drill and mount, mechanical bracketry in raised ceilings.
  • General:
  • Ability to read and work with technical drawings and architects’ drawings.
  • Working knowledge of MS Office Applications.
  • Communications and working relationships:
  • Excellent written and oral communication skills and the ability to communicate effectively at all levels with both internal and external customers and suppliers.
  • Complete and submit on time ALL Vision RT paperwork. (e.g., timesheets, expenses, site surveys, customer installation acceptance report)
  • Liaise with customers and Vision RT support on all aspects of installations.
  • Ability to work independently and as part of a crossfunctional team.
  • Use of CRM Management system

Caption Phone Consultant/Installer

Captel OEI Inc.
California
10.2019 - 01.2021
  • Through email order system, receive and coordinate and install Captel caption telephones in client residence.
  • Order and keep inventory of phones and needed supplies for installations.
  • Ongoing training and assisting manager with sales presentation of products.

Senior Maintenance Electromechanic

Sonoco Products
Akron, IN
06.2002 - 06.2018
  • Performs repairs and maintenance work on plant machinery and facilities.
  • Monitors, maintains, and repairs electrical, mechanical, pneumatic, and hydraulic parts and functions of machinery, buildings, and grounds.
  • Experience programming, and troubleshooting with Allen Bradley PLC’s and various HMI’s.
  • Ability to use RS Network software, RS View Studio, and Panel Builder software.
  • PLC’S (Allen Bradley RSLogix 500, RS Logix5000, Factory Talk View).
  • Functional knowledge with Servo drives, feedback systems, encoders, relay logic control systems.
  • Works in coordination with maintenance lead on major projects with electrical and equipment upgrades.
  • Prepares needed reports on machinery and repairs required for management.
  • Use of CMMS software for work order management.
  • Extensive travel for projects and maintenance support to branch plants in North America.

Production Supervisor

Sonoco Products
Akron, IN
06.1999 - 06.2002
  • Directly supervised as many as 30 hourly production.
  • Managed and improved production processes to enhance product quality and maximize efficiency.
  • Tracked employee absenteeism and time-keeping.
  • Appraised employee performance.
  • Ensured the safest working environment possible.
  • Planned, assigned, and directed production work.

Senior Maintenance Electromechanic

Sonoco
Akron, IN
01.1992 - 06.1999
  • Performs repairs and maintenance work on plant machinery and facilities.
  • Monitors, maintains, and repairs electrical, mechanical, pneumatic, and hydraulic parts and functions of machinery, buildings, and grounds.
  • Experience programming, and troubleshooting with Allen Bradley PLC’s and various HMI’s.
  • Ability to use RS Network software, RS View Studio, and Panel Builder software.
  • PLC’S (Allen Bradley RSLogix 500, RS Logix5000, Factory Talk View).
  • Functional knowledge with Servo drives, feedback systems, encoders, relay logic control systems.
  • Works in coordination with maintenance lead on major projects with electrical and equipment upgrades.
  • Prepares needed reports on machinery and repairs required for management.
  • Use of CMMS software for work order management.
  • Extensive travel for projects and maintenance support to branch plants in North America.

Midwest Area Safety Coordinator

Sonoco Products
Akron, IN
03.1996 - 04.1999
  • Identified hazardous conditions and practices in the work place.
  • Led a team to establish standards and ensure potential hazards were identified and controlled.
  • Reviewed and identified safety procedures.
  • Responsible for LOTO and Haz Mat training and procedures for Midwest area plants.
  • Carried out safety inspections.
  • This position ran concurrently with my maintenance role.

Education

Bachelor of Science - Management

Indiana Wesleyan University
Marion, IN
05.2005

Associate of Applied Science - HVAC

Ivy Tech Community College
Indianapolis, IN
05.1988

Skills

Interpreted blueprints to streamline information exchange and ensure alignment among project stakeholders

Analyzed machinery performance and implemented repairs to enhance productivity and minimize operational interruptions

Architected robust system frameworks to ensure scalability and adaptability of solutions

Achieved streamlined customer relationship management processes through successful implementation of CRM software Enhanced staff capabilities by organizing targeted training sessions for optimal software utilization Elevated customer engagement levels by leveraging CRM tools strategically

Analyzed processes and instituted strategies for continuous improvement to drive efficiency and effectiveness

Achieved improved database performance through targeted SQL query enhancements Delivered high data integrity by implementing rigorous checks and best practices for data management Fostered collaboration with stakeholders to align database solutions with overarching business objectives

Achieved enhanced team capabilities through effective mentorship program management Created a supportive culture that encouraged continuous learning and professional development Drove initiatives that integrated mentorship with organizational goals, resulting in improved team performance

Executed installation and configuration of Windows software, ensuring alignment with organizational IT infrastructure requirements

Analyzed and resolved electrical wiring issues, implementing troubleshooting techniques to guarantee system safety and reliability

Analyzed user feedback and implemented technical solutions to refine system functionality and enrich user experience

Implemented electrical solutions to enhance overall system functionality and reliability standards

Facilitated effective information exchange and improved stakeholder engagement through advanced communication strategies

Analyzed operational needs and designed hydraulic solutions to elevate efficiency and reinforce safety measures

Analyzed and resolved equipment issues to ensure optimal functionality and minimize operational interruptions

Designed and implemented strategic project plans to support organizational objectives and improve resource management

Streamlined production timelines and allocated resources effectively to improve machine shop output

Analyzed operational issues and implemented PLC programming solutions to streamline processes and boost overall performance

Achieved enhanced system reliability and performance through optimized IP networking strategies Reduced downtime and improved user experience by overseeing effective troubleshooting efforts Streamlined network management processes with the creation of comprehensive documentation

Implemented systematic maintenance procedures to uphold operational efficiency and reliability standards

Achieved successful project execution through the development of precise schematics Enhanced design accuracy by collaborating with engineering teams Improved schematic quality by integrating valuable feedback into revisions

Analyzed connectivity needs and implemented tailored networking solutions to enhance overall organizational performance

Achieved enhanced operational efficiency through successful implementation of Microsoft Windows solutions Delivered impactful training sessions for staff on effective utilization of Windows applications Fostered collaboration with IT teams to optimize system performance and improve user experience

Achieved streamlined material handling through effective forklift operation Improved logistics and workflow efficiency by collaborating with warehouse personnel Enhanced safety compliance by training new employees on proper forklift usage and protocols

Oversaw the setup and upkeep of network firewalls, ensuring robust defense against potential cyber threats to organizational assets

Implemented enhancements to programmable logic controllers, resulting in increased operational efficiency and reliability

Achieved optimized maintenance workflows through successful CMMS implementation Drove collaboration among cross-functional teams for effective system integration Enhanced asset management practices, resulting in reduced downtime

Coordinated transportation activities to support timely and effective logistics operations

Achieved improved team productivity by optimizing typing and documentation workflows Drove timely completion of written materials through effective collaboration with team members Strengthened communication by implementing organized record-keeping of typed documents

Achieved optimized system performance through effective implementation of computer networking solutions Resolved network challenges by coordinating with cross-functional teams Improved network security and reliability through strategic development initiatives

Achieved optimized operational efficiency through effective management of maintenance schedules for industrial equipment Drove collaboration with cross-functional teams to implement successful equipment upgrades Produced training materials that improved staff knowledge on equipment handling and safety protocols

Achieved significant improvements in production efficiency through effective oversight of machining operations Streamlined processes in collaboration with team members, resulting in reduced downtime Enhanced product quality and consistency by implementing industry best practices

Achieved enhanced organizational efficiency through successful implementation of operating systems Improved system performance and reliability by collaborating with IT teams Streamlined processes and elevated user experience through targeted initiatives

Delivered compelling presentations that fostered audience engagement and facilitated understanding of critical ideas

Achieved optimal safety compliance in heavy lifting operations through effective logistics oversight Enhanced workflow efficiency during physically demanding tasks by coordinating staff efforts Improved team performance in heavy lifting scenarios through strategic development initiatives

Achieved improved organizational efficiency through successful implementation of operating systems Enhanced system performance and reliability by collaborating with IT teams Streamlined processes and elevated user experience through targeted initiatives

Executed precision welding practices to maintain structural integrity and enhance overall project quality

Analyzed operational workflows and crafted project plans to enhance productivity and facilitate seamless team collaboration

Managed production processes to streamline operations and consistently meet established project timelines

Oversaw detailed fabrication processes, focusing on improving operational efficiency and ensuring consistent product reliability

Achieved improved performance and cost savings through optimization of AWS infrastructure Delivered cloud strategies that aligned with organizational goals Championed collaboration with stakeholders to accelerate cloud adoption and innovation

Achieved improved operational efficiency through effective management of HVAC system installations and maintenance Streamlined project workflows by collaborating with cross-functional teams Enhanced service quality by developing targeted training materials for junior technicians

Achieved streamlined data storage and retrieval through effective management of database initiatives Enhanced data governance and compliance practices, resulting in improved operational efficiency Drove initiatives utilizing Microsoft SQL Server to optimize database performance

Achieved successful project completion by managing plumbing initiatives with a focus on safety and quality Optimized project timelines and resource allocation through effective collaboration with contractors and suppliers Developed junior staff's skills in plumbing best practices and techniques, fostering a knowledgeable team

Achieved streamlined operations and improved efficiency through effective implementation of IT solutions Drove alignment of technology initiatives with business objectives by collaborating with cross-functional teams Fostered a culture of continuous improvement by championing best practices in IT management

Achieved enhanced project efficiency through effective management of welding operations Fostered collaboration among cross-functional teams to align project goals Elevated welding techniques and safety protocols through the implementation of industry best practices

Executed detailed inspections and repairs, focusing on maintaining operational efficiency in industrial contexts

Coordinated on-site service delivery, focusing on addressing client requirements while optimizing operational workflows

Reviewed and clarified complex blueprints to ensure effective stakeholder communication and facilitate construction activities

Analyzed existing processes and introduced solutions to improve overall productivity and effectiveness

Achieved improved workplace compliance through effective implementation of safety programs Elevated employee awareness of safety standards by coordinating targeted training initiatives Monitored safety audits to confirm strict adherence to regulations and best practices

Achieved improved response times and elevated service quality through effective management of customer service operations Created impactful training programs for staff that enhanced customer interaction skills Drove initiatives that significantly increased customer satisfaction and loyalty

Analyzed and implemented enhancements to mechanical systems, resulting in increased performance and reliability

Conducted in-depth analyses to support strategic initiatives and enhance efficiency across operations

Implemented initiatives to cultivate a positive atmosphere, resulting in improved team dynamics and morale

Coordinated team efforts on a daily basis to enhance performance and fulfill operational targets

Achieved high standards of accuracy through effective oversight of calibration processes for precision measuring instruments Enhanced equipment reliability and performance through targeted initiatives Fostered collaboration among teams to implement best practices in measurement techniques

Executed and managed order management system to facilitate streamlined inventory tracking and support superior customer service delivery

Analyzed and resolved complex issues to enhance overall system performance and maintain operational reliability

Achieved higher user satisfaction by effectively resolving technical issues within support operations Streamlined support processes, resulting in quicker response times Partnered with cross-functional teams to identify and resolve recurring technical problems

Conducted thorough assessments and deployed HVAC solutions to optimize energy usage and achieve ideal climate conditions

Diagnosed and resolved network issues, contributing to sustained system performance and reliability

Achieved seamless network operations through effective management of system configurations Enhanced user satisfaction by resolving network issues promptly Improved overall network performance by implementing best practices in troubleshooting and maintenance

Achieved seamless integration of operating systems, resulting in improved workflow efficiency Enhanced user satisfaction through effective resolution of technical issues Streamlined system processes, contributing to overall operational success

Coordinated project planning activities, establishing timelines and milestones to enhance team collaboration and project success

Achieved high-quality welds that met project specifications Enhanced team productivity through effective collaboration and communication Improved safety protocols, resulting in a safer work environment

Analyzed workflows to identify areas for improvement and optimize performance

Identified root causes of technical problems, applying 10 years of knowledge to implement effective solutions

Achieved high user satisfaction ratings through effective resolution of technical issues Enhanced system reliability by implementing proactive support measures Improved response times by optimizing support processes and team coordination

Computer networking

Operating Systems

Welding

IT

Technical Support

Certification

  • Driver's License
  • Assessments
  • Work style: Reliability — Completed
  • November 2023
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Completed
  • Mechanical knowledge — Proficient
  • October 2021
  • Understanding and applying mechanical concepts and processes
  • Full results: Proficient
  • Inside sales — Proficient
  • December 2020
  • Understanding and responding appropriately in sales scenarios, and performing common sales calculations
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Field Service Engineer

Vision RT
02.2021 - 06.2024

Caption Phone Consultant/Installer

Captel OEI Inc.
10.2019 - 01.2021

Senior Maintenance Electromechanic

Sonoco Products
06.2002 - 06.2018

Production Supervisor

Sonoco Products
06.1999 - 06.2002

Midwest Area Safety Coordinator

Sonoco Products
03.1996 - 04.1999

Senior Maintenance Electromechanic

Sonoco
01.1992 - 06.1999

Bachelor of Science - Management

Indiana Wesleyan University

Associate of Applied Science - HVAC

Ivy Tech Community College
Andrew Adams