Ameenah Brooks
Martinez,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position, and ready to help achieve company goals.
Overview
3
3
years of professional experience
Work History
Barista
SSP America
Oakland, CA
01.2023 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted additional items with beverages, increasing store sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier/Guest Service Representative
Boudin Bakery
10.2022 - 01.2023
- Responsible for creating an excellent service experience for our customers
- Provided other services such as expediting, runner, and busser
- Leveraged POS system to perform purchase transactions for team members and customers
- Provided product information and resolved concerns to assist customers.
JROTC Recruiter
Ramstein High School
08.2021 - 06.2022
- Developed recruiting strategies to identify qualified candidates and build network
- Planned and launched large-scale events, organized recruiting team to work alongside me to recruit students
- Generated specific candidate pool for career opportunities through strategic placement of advertisements.
Assistant Nurse
Ramstein High School
08.2021 - 06.2022
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Communicated with patients to ascertain feelings and needed for assistance and social & emotional support
- Work with Ages 9-11
Education
High School Diploma -
Ramstein High School
Ramstein Air Base, Germany06.2022
Skills
- Good communicator
- Organized
- Analytical
- Adaptive
- Collaborative
- Innovative
- Leadership
- Discipline
- POS Systems
- Resolving Complaints
- Hospitality and Professionalism
- Reliable and Dependable
Accomplishments
- Earned Varsity Letter for track and field Freshman to Sophomore year
- Upheld Honor Roll throughout High
- Recruited over 200+ students into the program within a few months
References
- Mr. Bryan Sanchez, Career Practicum Coordinator, Ramstein High School, APO, AE, 09094, bryan.sanchez@student.dodea.edu
- Mr. Douglas Haven, Supervisor/Colonel, Ramstein American High School, PSC 4 Box 1775, APO, AE 09021, douglas.haven@student.dodea.edu, 49+6371-47695100
- Ms. Teressa Taylor, Nurse, Ramstein Intermediate School, APO, AE, 09094-3241, teresa.p.taylor@student.dodea.edu
- Ms. Brandy Smith, Manager, 424-Café Macy, 170 O’Farrell Street, San Francisco, CA, 94102, +1 (415)-859-1450
- Mr. Kevin Shoaito, Director of Operations, Oakland International Airport, 1 Airport Dr, Oakland, CA, 94261, +1 (408)-310-0717
Languages
Tagalog
Elementary
Timeline
Barista
SSP America
01.2023 - Current
Cashier/Guest Service Representative
Boudin Bakery
10.2022 - 01.2023
JROTC Recruiter
Ramstein High School
08.2021 - 06.2022
Assistant Nurse
Ramstein High School
08.2021 - 06.2022
High School Diploma -
Ramstein High School