Ameer Mohammad
North Olmsted,OH
Summary
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work, efficient time management, and dependable service. Skilled in team management, route optimization, logistics coordination, safe vehicle operation, and problem solving.
Overview
12
12
years of professional experience
Work History
Independent Contractor
RXO Logistics
Cleveland, Ohio
01.2020 - Current
- Operate a delivery truck to transport and deliver products safely and efficiently.
- Executed residential deliveries and installations, delivering exceptional customer service to enhance client satisfaction.
- Load, unload, handle, and secure merchandise to prevent damage during transportation.
- Planned delivery routes and managed schedules, ensuring timely completion of all assigned stops.
- Use tools and equipment to complete installations according to customer requirements.
- Maintain a clean, organized vehicle and follow applicable safety procedures.
- Resolved delivery and installation issues independently, maintaining high levels of customer satisfaction.
Field Collections Representative
Makotek
Cleveland, OH
11.2018 - 10.2019
- Negotiate immediate payment in full, structured payment arrangements, or equipment retrievals to minimize bad debt write-offs.
- De-escalate customer frustration regarding billing errors, service interruptions, or late fees while maintaining strict adherence to company code of conduct and collection laws.
- Pitch and reinstate Spectrum services to previously disconnected or unmanaged households and consistently meet sales quotas.
Product Flow Specialist
Nike
Orlando, Florida
02.2015 - 07.2018
- Coordinate fast paced point of sale and sales floor size refills based on daily traffic and sales trends.
- Manage backroom organization, bin maintenance, and proper labeling to optimize product accessibility.
- Process incoming shipments, unbox freight, scan delivery notes, and verify inventory against shipping manifests.
Education
High School Diploma -
Liberty High School
Orlando, FloridaSkills
- Route planning
- Vehicle operation
- Freight handling
- Installation services
- Customer service
- Customer communication
- Workload management
- Business development
Timeline
Independent Contractor
RXO Logistics
01.2020 - Current
Field Collections Representative
Makotek
11.2018 - 10.2019
Product Flow Specialist
Nike
02.2015 - 07.2018
High School Diploma -
Liberty High School