Ameera Lawrence
Oak Park,Illinois
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Personal Assistant
Illinois Department of Human Services
Chicago, IL
05.2023 - Current
- Organized travel arrangements, including flights, transportation, and accommodation.
- Organized work projects around client's house.
- Managed household inventory and maintenance schedules.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Assisted families in planning and preparing nutritious meals.
- Prepared documents such as reports, presentations, agendas, and correspondence.
Customer Service Representative
QnR Construction
Chicago, Illinois
05.2018 - 06.2020
- Assessed customer needs and upsold products and services to maximize sales.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Educated customers on special pricing opportunities and company offerings.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Summer Babysitter
N/A
Oak Park, IL
06.2019 - 03.2020
- Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Helped older kids complete homework, school projects and chores.
- Balanced schedules to provide optimal rest, play and educational periods.
Education
Associate of Science - Psychology
University Of Illinois At Chicago
Chicago, IL12-2024
Skills
- Promotional support
- Problem-solving abilities
- Microsoft Office expertise
- Child Management
- Attention to Detail
- Resourceful
- Proper Phone Etiquette
- Social Media Savvy
Timeline
Personal Assistant
Illinois Department of Human Services
05.2023 - Current
Summer Babysitter
N/A
06.2019 - 03.2020
Customer Service Representative
QnR Construction
05.2018 - 06.2020
Associate of Science - Psychology
University Of Illinois At Chicago