Ameerah Banyard
Alameda Recreation and Park Department
Alameda,USA
1
Certification
8
years of professional experience
Motivated and reliable student seeking a Customer Service position where I can use strong communication, teamwork, and problem-solving skills to create positive customer experiences.
Work History
Recreation Leader
2 Years 1 Month- Led and supervised groups of elementary and middle school students during recreational activities, ensuring a safe, inclusive, and engaging environment
- Planned and facilitated games, arts, and team-building activities that promoted social skills, cooperation, and positive behavior
- Communicated effectively with students and staff to manage behavior, resolve conflicts, and support student participation and well-being
Clinical Shadower
- Completed 30 hours of clinical shadowing across multiple healthcare environments, including an emergency department and general surgery setting.
- Observed healthcare professionals and gained exposure to clinical workflows, patient care, and day-to-day hospital operations.
- Assisted staff with gathering and organizing materials and supplies as needed.
- Helped move and prepare materials to support staff and maintain organized work areas.
- Gained firsthand experience working in fast-paced clinical environments while following staff direction and maintaining professionalism.
Clinical Shadower
- Completed 20 hours of clinical shadowing in a plastic surgery center.
- Observed healthcare professionals and gained exposure to clinical workflows, patient care, and day-to-day hospital operations.
Curriculum Tester
1 Month- Tested Adobe Express lessons for usability, functionality, and student accessibility
- Followed instructional and classroom protocols while evaluating assignments in an educational setting
- Identified issues and provided detailed feedback to improve lesson quality and overall user experience
Halloween Fun House Volunteer
3 Months- Assisted in designing and setting up event spaces
- Helped build interactive structures for community event
- Supported operations of holiday booth, engaging with guests
- Contributed to a fun, safe, and welcoming environment for attendees
Education
Bachelor of Science - Public Health
High School Diploma
Skills
Google Workspace (Docs
Slides
Sheets)
Apple & PC Proficiency
Zoom & Virtual Communication Tools
Basic Software Testing & VR Familiarity
Gaming Technology & User Experience Awareness
Customer Service & Support
Communication (Verbal & Written)
Teamwork & Collaboration
Problem-Solving
Adaptability & Reliability
Certification
CPR/First Aid
Timeline
Clinical Shadower
Sutter Health
05.2026 - 05.2026Read More
Clinical Shadower
UCI Medical Center
03.2026 - 03.2026Read More
Recreation Leader
Alameda Recreation and Park Department
07.2024 - CurrentRead More
Curriculum Tester
KeyInfo
07.2022 - 08.2022Read More
Halloween Fun House Volunteer
Lincoln Middle School
08.2018 - 11.2018Read More
University of San Francisco
Bachelor of Science from Public Health
Read More
Alameda High School
High School Diploma
Read More