Amega Lee
Chicago,IL
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy factory-like environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx:Ground
11.2019 - 04.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
Lead Security Officer/Concierge
Titan Security Group
11.2015 - 04.2019
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Examined doors, windows and gates to verify security.
Quality Control Associate/Collector Agent
Harvard Services
10.2008 - 06.2014
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Developed and implemented quality assurance improvements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Collected outstanding balances due
- Set up plans with clients to rid balances
Education
Associate of Applied Science - Criminal Justice
Northwestern College
Bedford Park, IL06.2015
Skills
- Shipment Support
- Tool and Supply Organization
- Inventory Records
- Conveyor Systems
- Critical Thinking
- Delivery Verification
- Hand and Power Tool Operation
- Freight Labeling
- Shipping and Receiving
- Basic Repairs
- Lifting and Sorting
- Product Sealing
- Barcode Scanners
- Labeling and Boxing
- Package Scanning
- Handheld Scanners
- Physical Strength and Stamina
Certification
- Certified tugger driver, FedEx Ground - [2016]
Timeline
Package Handler
FedEx:Ground
11.2019 - 04.2023
Lead Security Officer/Concierge
Titan Security Group
11.2015 - 04.2019
Quality Control Associate/Collector Agent
Harvard Services
10.2008 - 06.2014
Associate of Applied Science - Criminal Justice
Northwestern College