MIELA AMBRIS
Dedham,MA
Summary
Dedicated health administrative professional with over 10 years of experience in various healthcare settings.
Overview
24
24
years of professional experience
Work History
Patient Access Representative
Boston Medical Center
04.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Registration Service Representative
Boston Medical Center
08.2016 - 04.2020
- Maintained productivity and quality standards at all times.
- Helped large volume of patient calls every day with positive attitude and focus on patient satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Registered new patients using Epic EMR system by creating new medical records and inputting demographics and medical insurance
Medical Assistant
Healthworks Inc
04.2009 - 03.2016
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies
- Knowledge of EKGs and Laboratory tests
- Proficient in Phlebotomy.
Care Giver
Norumbega Point Assisted Living
05.2003 - 11.2004
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
House Keeper
Summit Service
08.2000 - 10.2002
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Medical Assistant Diploma, Medical Assistant -
Everest Institute Brighton
Brighton, MASkills
- Trained in Clinical and administrative tasks
- Experience in medical front desk reception
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Multitasking and Organization
- Phone and Email Etiquette
Timeline
Patient Access Representative
Boston Medical Center
04.2021 - Current
Registration Service Representative
Boston Medical Center
08.2016 - 04.2020
Medical Assistant
Healthworks Inc
04.2009 - 03.2016
Care Giver
Norumbega Point Assisted Living
05.2003 - 11.2004
House Keeper
Summit Service
08.2000 - 10.2002
Medical Assistant Diploma, Medical Assistant -
Everest Institute Brighton