Amel Alfaris
Charlotte,NC
Summary
Strategic and results-driven Digital Program Manager with over 10 years of experience in supply chain, product management, and program management within the digital and entertainment industries. Demonstrated expertise in building strategic partnerships with cross-functional teams, driving process innovation, and navigating complex business and technical environments. Passionate about improving customer experiences and delivering impactful results in fast-paced, global settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr Technical Program Manager
Lowe's
04.2024 - Current
- Managed over 120 AI development programs both in ML and Generative AI.
- Performed risk management assessments on projects.
- Planned and managed technical projects for clients.
- Enhanced product development for streamlined processes through implementation of agile methodologies.
Senior Technology Program Manager
Charter Communications Spectrum
01.2021 - 04.2024
- Generated reports for IT project progress and performance.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Project Manager PMO
Warner Bros. Entertainment Inc.
11.2021 - 01.2023
- Managed projects from procurement to commission.
- Managed cross-functional teams to deliver projects on time, within scope, and under budget.
- Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
- Facilitated collaboration between diverse teams to achieve common goals and drive project success.
- Utilized agile methodologies to improve adaptability and responsiveness in a rapidly changing environment.
- Streamlined communication channels across departments, resulting in improved information flow for more informed decision-making during projects.
Software Development Manager PMO
Evalueserve
07.2019 - 07.2020
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Monitored development efforts to maintain high levels of quality control and reduce impact of unforeseen issues.
- Led sprint planning, reviews and retrospectives.
Program Manager
AT&T Communications
09.2015 - 09.2019
- Prioritized roadmap to achieve product goals and metrics.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Ph.D. - Organizational Learning And Leadership
University of North Carolina (UNC)
NC08.2027
MBA, Business Administration and Management, Marketing -
Walden University
Minneapolis, MN07.2019
Skills
- Project Management
- Digital Supply Chain
- Cross-functional Team Leadership
- Data Analysis & Insights
- Process Improvement
- Strategic Planning & Execution
- Agile Methodologies
- Program Development & Coordination
- Problem-Solving & Critical Thinking
- Multi-Unit Operations Management
- Performance Improvement
- Risk Mitigation Planning
- Technology Optimization
- Vendor Relationship Management
- Stakeholder Relations
- Strategic Leadership
- Organizational Leadership
- Agile project management
Certification
- Advanced Google Analytics, Google
- Agile Project Management (APMF), MSI
- Agile Product Management: Scrum, Skill Success
- Scrum Fundamentals Certified (SFC), SCRUMstudy
- Project Management Essentials Certified (PMEC), MSI
- Lean Six Sigma White Belt Certified, MSI
Languages
Arabic
Full Professional
English
Native or Bilingual
Turkish
Professional Working
Timeline
Sr Technical Program Manager
Lowe's
04.2024 - Current
Project Manager PMO
Warner Bros. Entertainment Inc.
11.2021 - 01.2023
Senior Technology Program Manager
Charter Communications Spectrum
01.2021 - 04.2024
Software Development Manager PMO
Evalueserve
07.2019 - 07.2020
Program Manager
AT&T Communications
09.2015 - 09.2019
Ph.D. - Organizational Learning And Leadership
University of North Carolina (UNC)
MBA, Business Administration and Management, Marketing -
Walden University