Overview
Work History
Education
Skills
Activities
Timeline
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Leena Bagwe

Overview

12
12
years of professional experience

Work History

Sr Technical Program Manager

LinkedIn
01.2022 - Current
  • Executed relational storage migration strategy to migrate off from Oracle usecases within a span of 18 months and a success rate of 89%.
  • Defined team’s project portfolio using JIRA, dependencies, grooming engineering backlog, creating reports and dashboards for tracking project progress, risks for leadership reviews
  • Collaborated with Engineering managers and Leads to define their quarterly and yearly OKRs, KPI metrics and be able to make data-driven decisions
  • Worked on improving the existing Incident Management and Postmortem process at Linkedin; with Rootly as vendor to improve Incident metadata quality and drive accountability among service owners.

Technical Program Manager

Netskope
07.2019 - 01.2022
  • Initiated the Incident Management project and workflow for managing production customers incidents/outages and tracking the RCAs
  • Revamped the Release post-mortem process to help track actionable items to improve in future release which reduced number of operational issues during deployment by 70%
  • Conducted Release Milestone Readiness, Go – No/Go meetings with stakeholders, to ensure smooth delivery and validation of the Release with minimal impact to customers
  • Onboarded Engineering teams with 400+ engineers across U.S and India for On-call management program using OpsGenie.

Program Manager Co-Op

Netskope
10.2018 - 05.2019
  • Enhanced and implemented process changes in Jira and its integration with AHA (product management tool) to effectively track the engineering deliverables and product management roadmap
  • Initiated improvement project for the Release Notes and Customer Documentation process to provide accurate and timely information for the internal SEs as well as customers
  • Created automated pages for reporting project statuses in Confluence for management review.

Program Manager Intern

ChargePoint
06.2018 - 08.2018
  • Managed Netsuite – UAT implementation sessions for multiple business users (Operations, FP&A, SalesOps, BAs) by analyzing, implementing and documenting the business processes, approval workflows
  • Tested and shipped Chargepoint’s Webstore integration and workflow – to improve Order Fulfillment and Logistics
  • Migration for HRIS and compiled data into a digestible and actionable format for data migration using Excel (Pivot Table, VLOOKUP) reducing manual efforts and time by 80%.

Software Engineer III

Optymyze
08.2012 - 09.2016
  • Managed a team of 3 Test Engineers to build the automation framework for mobile test automation led across remote teams in Romania
  • Delivered the launch for the new mobile version for Optymyze Views mobile on Ipads and Tablets (iOS & Android).

Education

M.S. Engineering Management -

San Jose State University
San Jose, CA
01.2019

B.E. Electronics Telecommunication Engineering - undefined

Mumbai University
01.2011

Skills

  • Stakeholder Management
  • Vendor contracts and relationships
  • Software Development Lifecycle
  • Agile Methodologies
  • Project Planning
  • Continuous process improvements

Activities

  • Leader at Women Who Code - Silicon Valley chapter, Connect 2018-2019, responsibilities involves organizing hackathon, registering candidates, tracking event timelines, arranging monthly speaker series
  • Honor by Phi Kappa Phi academic achievement (top 10% among graduates) for outstanding performance in Fall 2017

Timeline

Sr Technical Program Manager

LinkedIn
01.2022 - Current

Technical Program Manager

Netskope
07.2019 - 01.2022

Program Manager Co-Op

Netskope
10.2018 - 05.2019

Program Manager Intern

ChargePoint
06.2018 - 08.2018

Software Engineer III

Optymyze
08.2012 - 09.2016

B.E. Electronics Telecommunication Engineering - undefined

Mumbai University

M.S. Engineering Management -

San Jose State University

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Leena Bagwe