Amel Messaoudene
Capability Analyst
Olathe
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Creative solutions architect with real-time problem-solving flexibility.
Overview
7
7
years of professional experience
Work History
Capability Analyst
Optum
6 2022 - Current
- Increased efficiency by streamlining data analysis processes and implementing automation tools
- Identified trends and patterns in large datasets, leading to actionable insights for business growth
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure
- Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.
Front End Pharmacy Technician
Optum
06.2021 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician (CPHT) in the Offline Team
Optum
12.2017 - 06.2021
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
MBA - Project Management
Capella University
Minneapolis, MN 05.2001 -
Master of Science - International Finance
Mouloud Mammeri
Algeria 05.2001 -
Bachelor of Science - Finance
Mouloud Mammeri
Algeria 05.2001 -
Skills
SQL Expertise
Data Analysis
Advanced Excel
Strong analytical and problem solving skills
Project Management
Data Quality Assurance
Timeline
Front End Pharmacy Technician
Optum
06.2021 - 06.2022
Pharmacy Technician (CPHT) in the Offline Team
Optum
12.2017 - 06.2021
MBA - Project Management
Capella University
05.2001 -
Master of Science - International Finance
Mouloud Mammeri
05.2001 -
Bachelor of Science - Finance
Mouloud Mammeri
05.2001 -
Capability Analyst
Optum
6 2022 - Current