Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amel Messaoudene

Capability Analyst
Olathe

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Creative solutions architect with real-time problem-solving flexibility.

Overview

7
7
years of professional experience

Work History

Capability Analyst

Optum
6 2022 - Current
  • Increased efficiency by streamlining data analysis processes and implementing automation tools
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
  • Developed new analytical models that improved forecasting accuracy and reduced risk exposure
  • Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.

Front End Pharmacy Technician

Optum
06.2021 - 06.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Pharmacy Technician (CPHT) in the Offline Team

Optum
12.2017 - 06.2021


  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
  • Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Education

MBA - Project Management

Capella University
Minneapolis, MN
05.2001 -

Master of Science - International Finance

Mouloud Mammeri
Algeria
05.2001 -

Bachelor of Science - Finance

Mouloud Mammeri
Algeria
05.2001 -

Skills

SQL Expertise

Data Analysis

Advanced Excel

Strong analytical and problem solving skills

Project Management

Data Quality Assurance

Timeline

Front End Pharmacy Technician

Optum
06.2021 - 06.2022

Pharmacy Technician (CPHT) in the Offline Team

Optum
12.2017 - 06.2021

MBA - Project Management

Capella University
05.2001 -

Master of Science - International Finance

Mouloud Mammeri
05.2001 -

Bachelor of Science - Finance

Mouloud Mammeri
05.2001 -

Capability Analyst

Optum
6 2022 - Current
Amel MessaoudeneCapability Analyst