Summary
Overview
Work History
Skills
Certification
Personal Information
Accomplishments
Timeline
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Amela Huskic

Amela Huskic

Las Vegas,NV

Summary

I am a motivated Leader with 10 years of sales leadership experience. I have excellent client service skills, the ability to identify, hire, train and manage talent and the ability to lead, influence and develop others. I am also an Independent worker with high energy and great communication skills. A reliable and friendly professional, able to work with little oversight and collaborate in team environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Wireless District Sales Manager

OSL Retail Services Inc
08.2023 - Current
  • Made sales of phones through carriers such as Verizon, AT&T, Sprint, T-Mobile and U.S Cellular
  • Managing, developing and energizing my dedicated district of prime retail locations
  • Visiting stores in person to build face-to-face relationships and ensure everyone is following policy and procedures
  • Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture
  • Provide specific feedback about performance directly to my employees, share observations with my Regional Director, VP and Managing Partner
  • Provide on the job trainings for new hires
  • Develop and execute sales strategies
  • Develop an understanding of carrier's prices, plans and promotions
  • Running multiple store locations, up surging sales, and customer satisfaction
  • Staying up-to-date with the latest wireless technology to help my team deliver solutions
  • Ensure my team hits sales targets on a daily basis by coming up with effective strategies to improve performance
  • Ensuring that there are proper staffing levels at all locations
  • Ensure smooth operations in all retail locations

Wireless Multi Unit Territory Sales Manager

Premium Retail Services
, Texas
04.2023 - 08.2023
  • Led training sessions for sales representatives to enhance product knowledge and sales techniques.
  • Meet or exceed established weekly and monthly KPI and metrics
  • Lead and execute recruiting efforts to maintain required staffing levels of top-quality talent in all assigned locations
  • Conduct daily field visits and maintain a visible presence within the market to maxamize company profit and revenue.
  • Analyze performance data and regularly report on wireless store strengths, weaknesses, and opportunities, taking appropriate actions based on store and market needs

Wireless Multi Unit Territory Sales Manager

Noble Wireless Group
, Iowa
11.2022 - 04.2023
  • Meet and exceed assigned sales objectives
  • Provides coaching and development for assigned Sales Representatives
  • Provides daily, weekly and monthly goals and sales objectives for store employees
  • Insure a high quality customer experience in every situation
  • Schedules employees for work according to customer needs and company guidelines
  • Insures the secure handling of company assets, including cash register funds and banking activities, as well as daily and monthly inventory counts
  • Insures the safety and cleanliness of the store environment, both for customers and employees
  • Insure that all store employees are following company policies and procedures, including but not limited to: Adherence to the Business Code of Conduct, The accurate tracking of time worked, The ethical application of sales techniques and customer interactions, Successful completion of assigned training classes and meetings

Wireless National Sales Director

Axiom Armor
, United States
06.2022 - 11.2022
  • sharing the vision and business value of what a company partnership could bring to an event, regionally, nationally, and globally
  • Build and maintain close relationships with prospects and clients to expand the revenue/business opportunity
  • Review data and event metrics to build a reason to work with the company in the future and demonstrate ROI to clients
  • Identify, qualify, and develop new sales opportunities to increase the extension of business within the existing companies we partner with today and in partnership with those account leads as required
  • Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services
  • Achieve and strive to surpass revenues targets, including calls made, appointments set, demos and sales closed
  • Partner with CEO and transition accounts over after each sale
  • Advocate for our solutions in the industry, through speaking, networking, or attending events as needed

Wireless Multi Unit Territory Sales Manager

Mobily LLC
, Iowa, Texas
10.2021 - 06.2022
  • Fully accountable for store implementation of The AT&T Retail Promise
  • Accountable for execution of sales, service and customer experience initiatives
  • Meet and exceed assigned goals
  • Demonstrate high level of customer appreciation and support
  • Consistently demonstrate excellent leadership and coaching skills
  • Create a work environment where motivated people can excel
  • Oversee Store floor experience - Act as Floor General
  • Own Customer Coordination, Welcome and Wait Time process
  • Support Team and assist with customer transactions
  • Coach and counsel personnel on 'opportunities'
  • Recognize positive performance against key metrics
  • Hold people accountable for poor performance
  • Perform role plays with team on a regular basis, teach 'what right looks like'
  • Facilitate weekly personnel training /educational sessions
  • Resolve or escalate appropriately any billing or service issues
  • Responsible for Staffing & Scheduling
  • Instill & maintain a sense of pride and ownership in store appearance
  • Drive operational compliance of back office processes, procedures and policies
  • Ensure timely completion of required training to empower personnel to succeed

Wireless Multi Unit Territory Sales Manager

OSL Retail Services Inc
, Iowa
01.2020 - 10.2021
  • Facilitating retail sales of cellular phones and wireless services to the general public in big box retailers
  • Creating additional sales opportunities through creative marketing campaigns and community involvement
  • Continually increasing knowledge of telecommunications products and services
  • Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service
  • Developing and monitoring action plans for the accomplishment of daily/monthly sales expectations and goals
  • Facilitate new hire sales training program
  • Pre-screening of job applicants, conducting all interviews and hiring
  • Conduct disciplinary action plans as needed
  • Manage and create schedules

Wireless Multi Unit Territory Sales Manager

Market Source Target Tech
, Iowa
05.2018 - 12.2019
  • Made sales for Wireless carriers such as AT&T, Verizon, Sprint and U.S Cellular
  • Manage sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
  • Ensure employee satisfaction through progressive employee engagement
  • Interview and hire high quality full and part time Sales Rep candidates
  • Manage attrition through key performance indicators
  • Manage performance in district to achieve sales objectives
  • In conjunction with Support Team Members, Manage all aspects of in store execution, including but not limited to: Geo check in and out, Kiosk shift scheduling and hours completion, Call report compliance
  • Work collaboratively with field sales leadership
  • Communicate and execute launch of projects and initiatives
  • Participate in retail partner's weekly sales meeting
  • Provide regular reports to sales leadership
  • Participate in and complete required sales training
  • Provide feedback on current kiosk performance
  • Providing responsibility for distribution, tracking and retention of all team resources
  • Strategic Partnership
  • Identify trends and opportunities
  • Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations

Apparel and Fragrance Sales Manager

Younkers
, Iowa
04.2015 - 04.2017
  • Increased counter sales and assisted customers with fragrance purchases
  • Helped organize, prepare, and execute inventory assessments for the counter
  • Engaged in critical thinking and strategic techniques to enroll customers in younkers credit cards and enhance company goals
  • Handled marketing duties such as event coordination for new product launching and fragrance festivals
  • Demonstrated extensive product knowledge and communicate product benefits
  • Established and built rapport to enhance loyalty with all customers
  • Advanced expertise in strategically organizing visual displays and all company merchandise

Outside Door to Door Sales Representative

Cutco
, Iowa
04.2013 - 04.2015
  • Worked with the division manager to establish annual business plans including budgets, sales projections, and recruiting needs
  • Implemented advertising strategies and sales promotion programs
  • Provided personal and professional development for sales staff
  • Conducted staff meetings and spoke publicly for large and small groups on such topics as sales techniques, consumer behavior, closing the sale, time management, communication skills and motivation
  • Submitted orders, maintained accounts, and prepared reports
  • Maintained a standard of professionalism and personal conduct that sets a leadership example for the rest of the sales staff
  • Conducted Door to Door sales

Skills

  • Negotiation
  • Microsoft Office
  • Time management
  • Computer skills
  • Sales
  • Organizational skills
  • Outside sales
  • B2B sales
  • Microsoft Word
  • Customer service
  • Communication skills
  • Marketing
  • Microsoft Powerpoint
  • CRM software
  • Salesforce
  • Microsoft Excel
  • Performance analysis
  • KPI tracking
  • Staff recruitment
  • Customer relationship management
  • Retail operations
  • Sales forecasting
  • Team leadership
  • Product knowledge
  • Market analysis
  • Inventory management
  • Sales performance
  • Employee training
  • Revenue growth
  • Product and service promotion
  • Training development
  • Sales process optimization
  • Operations management
  • Employee retention
  • Team recruiting and onboarding
  • Presentations and public speaking
  • Prospecting
  • Staff management
  • Sales leadership
  • Relationship building and management
  • Sales training
  • Business development and planning

Certification

Driver's License

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • August 3rd 2024 I won the award for Outstanding Sales Performance and People’s Champion
    “A People Champion is a leader that is committed to investing the time and resources to advocate for, motivate, develop and encourage learning and development in their teams and peers.” (Issued by Regional Director Taylor Mcguire)
  • July 2024 Ranked #2 DM in the central division, Ranked #1 DM in the region, Ranked #3 DM in the country (Issued by Vice President Nic Yeager)
  • June 2024 Ranked #1, #2 and #3 District Manager in the country (Issued OSL Retail Services)
  • April 2024 Ranked #4 District Manager in the country (Issued by OSL Retail Services)
  • May 2024 Ranked #4 and #9 District Manager in the country (Issued by OSL Retail Services)
  • November 2023 Awarded for Overachievement in Sales and leadership (Issued by Regional Director Tony Vectirelis)
  • July 2024 Ranked #4 District Manager in the country (Issued by OSL Retail Services)
  • August 2023 Awarded Top performer in the entire company (issued by OSL Retail Services)
  • November 2024 Awarded Top performer in the entire company (issued by Vice President Nic Yeager)
  • February 2024 Ranked #4 and #6 District Manager in the country (issued by OSL Retail Services)
  • March 2024 Ranked #4 and #6 District Manager in the country (Issued by OSL Retail Services)

Timeline

Wireless District Sales Manager

OSL Retail Services Inc
08.2023 - Current

Wireless Multi Unit Territory Sales Manager

Premium Retail Services
04.2023 - 08.2023

Wireless Multi Unit Territory Sales Manager

Noble Wireless Group
11.2022 - 04.2023

Wireless National Sales Director

Axiom Armor
06.2022 - 11.2022

Wireless Multi Unit Territory Sales Manager

Mobily LLC
10.2021 - 06.2022

Wireless Multi Unit Territory Sales Manager

OSL Retail Services Inc
01.2020 - 10.2021

Wireless Multi Unit Territory Sales Manager

Market Source Target Tech
05.2018 - 12.2019

Apparel and Fragrance Sales Manager

Younkers
04.2015 - 04.2017

Outside Door to Door Sales Representative

Cutco
04.2013 - 04.2015

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Amela Huskic