Amele Agba
Silver Spring,MD
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Wendys Restaurant
Silver Spring, Maryland
10.2023 - Current
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Reported any maintenance issues immediately to supervisor or manager.
- Provided excellent customer service at all times.
- Monitored expiration dates of food products.
- Answered customer questions regarding product features, pricing, availability.
- Inspected equipment for proper functioning prior to use.
- Organized and restocked supplies to support operations and team productivity.
- Collaborated with other crew members to complete tasks quickly and efficiently
- Resolved conflict according to company protocols.
- Operated cash registers accurately and efficiently.
- Washed dishes, cleaned countertops, and sanitized high-use areas.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Provided training and guidance to new team members.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Increased engagement by 10% in 4 months.
Volunteer
Paint Branch High School
Silver Spring, Maryland
01.2024 - 05.2024
- Collaborated with other volunteers to create a positive work environment.
- Contributed to educational activities and support in a school environment.
- Provided valuable assistance and support to school staff and students.
- Helped students with homework and support to great achievements.
- Provided assistance to staff in the daily operations of the organization.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Some College (No Degree) -
Montgomery College
Rockville, MD01-2023
High School Diploma -
ITEM
Togo07-2022
Skills
- Cleaning and sanitation
- Food handling safety
- Cooking
- Time management
- Initiative-taking
- Conflict resolution
- Customer service
- Positive attitude
- Product promotion
- Teamwork and collaboration
- Attention to detail
- Performance improvement
Affiliations
- I love books.
- I love going to the gym.
- I love listening to music.
Languages
French
Professional
Certification
- Driver license.
- Nursing Assistant.
Ornella Agba
- Hardworking
- Lovely
- Kind
References
References available upon request.
Timeline
Volunteer
Paint Branch High School
01.2024 - 05.2024
Crew Team Member
Wendys Restaurant
10.2023 - Current
Some College (No Degree) -
Montgomery College
High School Diploma -
ITEM