Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

AMELI ARROYO REAL MEZA

Which Wich Sandwiches Shop
Fort Worth,TX
2
Languages
1
Certification
12
years of professional experience

Results-driven and motivated professional with a passion for customer service. Seeking a dynamic opportunity where I can leverage my diverse skills and experiences to contribute effectively, grow professionally, and make meaningful contributions to the success of the team and organization.

Work History

Sandwich Artist/Customer Service Representative

3 Years
Which Wich Sandwiches Shop | 08.2023 - Current
  • Prepared sandwiches with attention to quality and consistency, enhancing customer experience with every order.
  • Maintained clean, sanitized work environment, promoting health and safety standards for both staff and customers.
  • Delivered exceptional customer service by effectively addressing inquiries and fostering customer satisfaction.
  • Baylor and Scott Fort Worth Hospital
  • Monitored inventory levels, placing orders for supplies to prevent shortages and maintain operational flow.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Operated manual and electric appliances to peel, slice, and trim food.

Caregiver

4 Years
Azpira Place of Lake Zurich | 07.2019 - 07.2023
  • Interact with residents in a friendly and courteous manner while respecting their privacy and preferences.
  • Thoroughly clean and sanitize residents' rooms including dusting furniture, making beds, changing linens and emptying trash.
  • Clean and maintain communal areas such as hallways, dining rooms, lounges and activity rooms. This includes vacuuming, mopping floors, dusting, and ensuring everything is tidy.
  • Collected, washed, dried, and folded laundry for residents, ensuring personal clothing and linens were neatly organized and accessible.
  • Collect wash dry and fold laundry for residents including linens towels and personal clothing.
  • Properly dispose of trash and recycling materials according to facility guidelines.
  • Monitored and replenished cleaning and bathroom supplies.
  • Monitor and replenish cleaning and bathroom supplies as needed.
  • Interacted with residents in a friendly, courteous manner, fostering a welcoming environment while honoring their privacy and preferences.
  • Follow all safety guidelines and regulations related to cleaning and housekeeping in an assisted living facility.
  • Assisted with setup and cleanup for special events or gatherings, contributing to a positive experience for residents and enhancing community engagement.

Prepared Foods Team Member

5 Years
Sam's Club | 07.2014 - 07.2019
  • Prepare a variety of ready-to-eat meals, side dishes, salads and other food items following established recipes and guidelines.
  • Seasons marinate and cook rotisserie chicken following standard procedures to ensure quality and taste.
  • Adhere to strict food safety and hygiene standards to maintain a clean and sanitary work environment. This includes proper hand washing, wearing appropriate protective gear and maintaining the cleanliness of work surfaces and equipment.
  • Inspected food products for freshness and presentation, removing expired or low-quality items to maintain quality standards.
  • Stocked and displayed prepared meals and rotisserie chicken in an appealing and organized manner to enhance customer experience.
  • Inspect food products for freshness quality and proper presentation and remove any expired or low-quality items.
  • Monitor inventory levels of prepared meals and rotisserie chicken and inform the management team when items need to be restocked.
  • Cleaned cooking equipment regularly to ensure proper hygiene and functionality. Cleaned ovens, rotisseries and other food preparation tools to ensure they are in good working condition.
  • Minimized food waste by accurately portioning and preparing items according to anticipated demand.
  • Arranged and packaged prepared meals for attractive display and customer appeal. Arranged and packaged prepared meals for attractive display and customer appeal, ensuring they are presented appealingly., ensuring they are presented appealingly.
  • Work closely with other departments such as the bakery deli and meat departments to coordinate the preparation and display of various food items.
  • Suggest ideas for improving the quality and efficiency of the prepared meals and rotisserie chicken department.

Education

High School Diploma

Wauconda High School | Wauconda, IL | 01-2003

High School Diploma - Cosmetology

Lake County College | Gurnee, IL | 01-2003

Skills

Food Handling Procedures
Meal Assembly Techniques
Customer Service
Inventory Management
Stock Management
Attention to detail
Time management
Multitasking
Fast Learner
Problem-solving
Bilingual Communication
Communication and Teamwork
Patience and empathy

Certification

CPR,AED AND FIRST AID

HOSPITALITY MANAGEMENT - HEALTH AND SAFETY

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sandwich Artist/Customer Service Representative

Which Wich Sandwiches Shop
08.2023 - CurrentRead More

Caregiver

Azpira Place of Lake Zurich
07.2019 - 07.2023Read More

Prepared Foods Team Member

Sam's Club
07.2014 - 07.2019Read More

Wauconda High School

High School Diploma
Read More

Lake County College

High School Diploma from Cosmetology
Read More
AMELI ARROYO REAL MEZA