Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Chalk

Pensacola,FL

Summary

Enthusiastic and customer-focused hospitality professional with a proven track record of delivering exceptional service in high-volume dining environments. Skilled in fostering positive guest experiences, resolving customer concerns efficiently, and driving repeat business. Adept at multitasking, teamwork, and maintaining a welcoming atmosphere. Eager to leverage strong interpersonal skills and industry expertise in a dynamic role that prioritizes customer engagement and operational efficiency.

Overview

5
5
years of professional experience

Work History

Cashier

Everman Cooperative
Pensacola, FL
10.2024 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.
  • Greeted customers and answered any questions they had about the store's products and services.

Server

The Waterfront
Daphne , AL
07.2023 - 08.2024
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided exceptional service to high volume of daily customers.

Server

Mellow Mushroom Pizza Bakers
Daphne , AL
03.2020 - 07.2023
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Associate of Science - Science

Coastal Alabama Community College
Fairhope, AL
05-2024

Bachelor of Science - Environmental Science

The University of West Florida
Pensacola, FL
05-2026

Skills

  • Strong time management and multitasking abilities
  • Expertise in spirits, wine, and beer service
  • Point-of-sale (POS) system operation
  • Cash handling and drawer balancing
  • Safe serving knowledge and compliance
  • Customer loyalty program promotion
  • Customer relationship management
  • Adaptability

Timeline

Cashier

Everman Cooperative
10.2024 - Current

Server

The Waterfront
07.2023 - 08.2024

Server

Mellow Mushroom Pizza Bakers
03.2020 - 07.2023

Associate of Science - Science

Coastal Alabama Community College

Bachelor of Science - Environmental Science

The University of West Florida

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Amelia Chalk