Amelia Cucuzza
Los Angeles,CA
Summary
Energetic and adaptable with knack for creative thinking and excellent communication skills. Possesses strong communication and organizational skills necessary for efficient operations and support. Committed to facilitating seamless workflow and contributing to overall team success.
Overview
2
2
years of professional experience
Work History
Bakery Cashier
Porto's Bakery And Cafe
06.2023 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Contributed to a positive working environment by maintaining open communication lines with fellow employees and management.
- Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.
- Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
Social Media Manager
Los Angeles Mission College
11.2024 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased follower engagement with interactive content and timely responses to comments.
- Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
Education
Bachelor of Arts -
Loyola Marymount University
Los Angeles, CA05-2028
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Cleanliness
- Phone etiquette
- Handling complaints
- POS system operation
Languages
Spanish
Professional Working
Timeline
Social Media Manager
Los Angeles Mission College
11.2024 - Current
Bakery Cashier
Porto's Bakery And Cafe
06.2023 - 08.2024
Bachelor of Arts -
Loyola Marymount University
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