AMELIA DE LEON
Tulsa
Summary
Dedicated professional with significant experience in customer service and quality control at Office Depot. Skilled in Microsoft Excel and project management, contributing to higher customer satisfaction and streamlined workflows. Known for strong analytical skills and a focus on detail-oriented solutions.
Overview
6
6
years of professional experience
Work History
Sales Associate - Copy & Print Services
Office Depot|Office Max
Norman
09.2025 - 07.2026
- Resolved inquiries and issues promptly, enhancing customer satisfaction and retention.
- Utilized point-of-sale systems for accurate processing of customer orders.
- Executed binding and document copying tasks to support timely project completion.
- Implemented quality control measures to ensure project accuracy and efficiency.
- Responded to incoming telephone calls, providing product and service information effectively.
Administrative Assistant
Eddie Huff Insurance Agency
Tulsa
09.2020 - 08.2022
- Organized digital and paper filing systems, enhancing confidentiality and accuracy.
- Maintained office files and documents, facilitating efficient information retrieval.
- Utilized Microsoft Excel for streamlined data entry, supporting overall operational efficiency.
Education
BBA - Management Information Systems
University of Oklahoma
Norman, OK07-2026
Skills
- Point-of-sale operations
- Customer service
- Document processing
- Order verification
- Record management
- Microsoft Excel
- Project management
Activities
- Dean's List - Fall, Spring 2021
- Alpha Lambda Delta
Timeline
Sales Associate - Copy & Print Services
Office Depot|Office Max
09.2025 - 07.2026
Administrative Assistant
Eddie Huff Insurance Agency
09.2020 - 08.2022
BBA - Management Information Systems
University of Oklahoma