Janice Quattrone
Columbus,OH
Summary
Experienced Client Service and Customer Support professional with extensive experience in real estate, customer service, and administrative support. Proven ability to manage client relationships, support sales and accounting functions, and maintain accurate records.
Overview
37
37
years of professional experience
Work History
Accounts Payable Specialist
GFS Chemicals
Columbus, OH
03.2014 - Current
- Process and code vendor invoices, including purchase order and three‑way matching
- Reconcile AP ledger, purchase accruals, and monthly statements; resolve discrepancies
- Prepare and process payments via ACH, wire, and check in accordance with vendor terms
- Monitor AP aging and address vendor inquiries and outstanding balances
- Review and reconcile freight, shipping, expense reports, and employee reimbursements
- Calculate and report sales tax on paid invoices
- Maintain accurate AP records, documentation, and audit support materials
- Assist with month‑end and year‑end close and support audits
- Collaborate with purchasing, receiving, and internal departments to ensure accuracy and compliance
- Identify process improvements to increase efficiency and accuracy
Client Service Coordinator
The Jane Falk Team of RE/Max Affiliates Realtors
Dublin, Ohio
01.1997 - 03.2014
- - Researched current real estate offerings and market trends.
- - Profiled new buyers and prepared comparative market analyses.
- - Created marketing materials and advertising brochures.
- - Maintained client files, correspondence, and transaction documentation.
- - Organized expense reports and maintained website content.
- - Utilized Top Producer 8i, Fusion, and Tempo.
Customer Service Representative
Imperial Wallcoverings
Clevland, Ohio
02.1994 - 11.1996
- - Provided account support to retail stores and interior designers.
- - Processed orders and served as liaison for corporate accounts.
- - Coordinated with internal departments and warehouses.
- - Created pattern cross-reference files.
- - Recipient of five Quality Performance Awards.
Customer Service Representative
Federated & Allied Credit Services
Mason, Ohio
07.1989 - 10.1993
- - Provided credit card account support.
- - Trained new associates and supported onboarding.
- - Assisted with payroll, productivity records, and departmental projects.
- - Presidential Award recipient.
Customer Service Representative
Leslie Fay Company
Cincinnati, Ohio
01.1989 - 07.1989
- - Assisted specialty retailers with order and shipping information.
- - Managed inventory control and coordinated with New York design office.
Education
Bachelor of Science - Marketing & Management
University of Cincinnati
Cincinnati, OHTimeline
Accounts Payable Specialist
GFS Chemicals
03.2014 - Current
Client Service Coordinator
The Jane Falk Team of RE/Max Affiliates Realtors
01.1997 - 03.2014
Customer Service Representative
Imperial Wallcoverings
02.1994 - 11.1996
Customer Service Representative
Federated & Allied Credit Services
07.1989 - 10.1993
Customer Service Representative
Leslie Fay Company
01.1989 - 07.1989
Bachelor of Science - Marketing & Management
University of Cincinnati