Amelia Gonzales
Malvern,PA
Summary
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Food Runner
Movie Tavern
12.2022 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cultivated warm relationships with regular customers.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
Cashier
Giant Food Stores
05.2016 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Great Valley High School
Malvern, PA06.2016
Skills
- Cash Handling
- Table Preparation
- Cleaning and Sanitizing
- Food and Beverage Preparation
- Order Delivery Practices
- Heavy Lifting
- Condiment Refilling
- Operational Efficiency
- Time Management
- Issue Escalation
- Order Placement
- Customer Needs Assessments
Timeline
Food Runner
Movie Tavern
12.2022 - Current
Cashier
Giant Food Stores
05.2016 - 10.2022
High School Diploma -
Great Valley High School