Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Grant

Farmington,UT

Summary

I am a friendly smile and I enjoy working with people and have been involved in customer service for 5 years. I love meeting new people. I can follow instructions very well and I am also I fast learner.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Receptionist/Customer Support Representative

Harvest Right
North Salt Lake, Utah
11.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered and quickly redirected large volume of calls on central system.

Receptionist

GOAT Haircuts
Bountiful, Utah
04.2021 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Tucanos Brazillian Grill

Hostess
Farmington, Utah
09.2020 - 04.2021
  • Cleaned and maintained kitchen equipment regularly.
  • Restocked stations and supplies during slower periods between rushes.
  • Greeted customers
  • Took guests to their tables

Education

HIGH SCHOOL DIPLOMA -

FARMINGTON HIGH SCHOOL
2021

Skills

  • RECEPTIONIST
  • GOAT HAIRCUTS APRIL 2021- CURRENT
  • Check in guest
  • Make appointments
  • Take payments
  • Answer phones
  • HOSTESS
  • TUCANOS BRAZILIAN GRILL SEPT 2020- APRIL 2021
  • Greet and seat guest
  • Keep front area clean
  • Manage reservation system
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Greet Guests
  • Customer Service
  • Positive Attitude and Energetic
  • Confirming Transactions
  • Organization and Efficiency
  • Administrative and Clerical Support
  • Telephone Answering
  • Active Listening

Timeline

Receptionist/Customer Support Representative

Harvest Right
11.2021 - Current

Receptionist

GOAT Haircuts
04.2021 - 11.2021

Tucanos Brazillian Grill

Hostess
09.2020 - 04.2021

HIGH SCHOOL DIPLOMA -

FARMINGTON HIGH SCHOOL

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Amelia Grant