Amelia K. Henry
Tampa,FL
Summary
Detail-oriented Health Sciences student with experience in customer engagement and relationship building within retail and client-service environments. Licensed Esthetician with strong knowledge of skincare and medical aesthetics, providing effective client education and tailored recommendations. Committed to advancing in sales within the aesthetics industry and enhancing client confidence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowe's Home Improvement
Stuart, FL
01.2023 - 01.2025
- Guided customers in product selection and purchasing decisions to enhance satisfaction.
- Processed transactions while maintaining a positive customer experience.
- Advocated for Lowe's credit card program, contributing to store sales initiatives.
- Organized sales floor and product displays to create an inviting shopping environment.
Esthetician / Front Desk Associate
Brows and Beauty LLC
Port Saint Lucie, FL
01.2023 - 01.2024
- Recommended skincare products and treatments based on client needs.
- Developed strong client relationships through personalized service, enhancing overall satisfaction.
- Enhanced client retention by fostering a welcoming environment that promoted repeat visits.
- Managed appointment scheduling, calls, and client check-ins.
Coach / Front Desk Assistant
Coastal Dreams Gymnastics
Stuart, FL
01.2021 - 01.2023
- Coached groups of children in a fast-paced environment, fostering skill development and teamwork.
- Communicated program details, policies, and progress to parents, ensuring alignment and support.
- Built connections with families and staff, enhancing collaboration and community engagement.
Education
Bachelor of Science - Health Science
University of South Florida
Tampa, FL01-2027
Associate of Science - Health Science
Indian River State College
Port Saint Lucie, FL01-2025
Skills
Customer Relationship Building
Consultative sales
Product & Service Recommendations
Client Skincare Consultation
Product Knowledge
Appointment Management
Time Management
Organization
Multitasking
Persuasive communication
Professional communication
Certification
Licensed Facial Specialist / Esthetician, Adonis Beauty School, Melbourne, FL, 01/01/22
Timeline
Customer Service Associate
Lowe's Home Improvement
01.2023 - 01.2025
Esthetician / Front Desk Associate
Brows and Beauty LLC
01.2023 - 01.2024
Coach / Front Desk Assistant
Coastal Dreams Gymnastics
01.2021 - 01.2023
Bachelor of Science - Health Science
University of South Florida
Associate of Science - Health Science
Indian River State College