Amelia Mercado
Denton,TX
Summary
Adaptable professional with a talent for quickly learning and adjusting to new environments. Skilled in acquiring and applying new knowledge effectively. Proactive and versatile with a dedication to adapting to challenges. Strong problem-solving abilities and a proven track record of fostering relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
Quality Assurance Specialist
Octapharma Plasma Center
Denton, TX
02.2022 - Current
- Established a strong background in QA and compliance over a period of 2 years
- Demonstrated competence with knowledge of OPI training policies and onboarding process
- Displayed outstanding independent work skills through effective task prioritization and critical thinking proficiency.
- Ensured effective exchange of information via proficient verbal and written communication skills
- Demonstrated skill in building and maintaining strong working relationships, crucial for accomplishing assigned tasks.
- Clear communication of information in English to assist with successful completion of tasks.
- Proven ability to utilize MS Excel, Word, PowerPoint, and Outlook with expertise beyond basic functions.
- Maintained an efficient and organized approach to work, leading to improved productivity and higher quality results.
Sr Processing Technician
Octapharma Plasma Center
Denton, TX
02.2022 - Current
- Monitored and documented production processes and equipment performance.
- Maintained accurate records of all quality control tests performed on raw materials, in-process products, and finished goods.
- Assisted in troubleshooting process issues and recommending solutions for improvement.
- Utilized computer software programs such as Microsoft Office Suite for tracking and documenting information associated with job duties.
Senior Phlebotomist
Biolife Plasma Services
Arlington, TX
06.2021 - 12.2022
- Maintained accurate records of patient data, specimens collected and test results.
- Ensured safety regulations were followed while collecting samples.
- Assisted in training new phlebotomy staff members on proper procedures for specimen collection, labeling and transport.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Education
Associate of Arts -
Cypress College
Cypress, CA05-2018
Skills
- Documentation And Reporting
- Problem-solving skills
- Technical Documentation
- Quality Assurance
- Corrective Actions
- Data Management
- HIPAA Compliance
- Application management
- Employee Onboarding
- Regulatory Compliance
- Proofreading
References
References available upon request.
Timeline
Quality Assurance Specialist
Octapharma Plasma Center
02.2022 - Current
Sr Processing Technician
Octapharma Plasma Center
02.2022 - Current
Senior Phlebotomist
Biolife Plasma Services
06.2021 - 12.2022
Associate of Arts -
Cypress College